... DXPs compose, manage, deliver, contextualize and optimize digital experiences via multiple channels across the digital marketing, authenticated experience and composable DXP use cases. This research will help application leaders responsible for digital CX to find suitable vendors for their needs. Ove ...
Analyst(s): Mike Lowndes | Irina Guseva | Varsha Mehta | John Field
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... AI leaders struggle to navigate the many decisions in their journeys to implement GenAI use cases. This curated research guide helps AI leaders understand the order in which these decisions should be made and offers access to Gartner’s essential resources in each step of this journey. Analysis Researc ...
Analyst(s): Ben Yan | Arun Chandrasekaran | Leinar Ramos | Anthony Mullen
... To avoid firefighting incidents and staff burnout, data and analytics leaders must redefine their data management operations. They need DataOps to streamline data delivery, platform engineering to manage data infrastructure and FinOps to optimize the use of cloud resources. Overview Strategic Planning ...
Analyst(s): Keith Mann | Adam Ronthal | Ramke Ramakrishnan | Robert Thanaraj
... Access Insights Already a Gartner client? Emergency/mass notification services send critical and emergency messages to internal and external stakeholders in support of many use cases, including pandemics. Security and risk management leaders can use this research during the EMNS procurement process. Ov ...
Analyst(s): David Gregory | Brent Predovich | Mike Gotta | Roberta Witty
... COVID-19 has propelled digital commerce to become the leading customer buying channel for many organizations. Application leaders responsible for digital commerce technologies must quickly adapt to changing customer buying habits to grow revenue and sustain market share. Overview Strategic Planning As ...
Analyst(s): Sandy Shen | Jason Daigler | Mark Lewis | Penny Gillespie | Dayna Ford
... Historic assumptions underpinning economic globalization are changing rapidly, forcing adjustments to business operations. With the emergence of digital geopolitics, CIOs must play a pivotal role in assessing corporate risk and, if required, rearchitecting digital systems. Overview Conclusion Further R ...
Analyst(s): David Groombridge | Gavin Tay | Brian Prentice | Tsuneo Fujiwara
... Access Insights Already a Gartner client? High-performing data and analytics leaders, like high-wire artists, must keep balanced while serving multiple stakeholders, adapting to constant business "winds of change" and staying current on innovation. Mastering key tactics will help them not only survive ...
... Access Insights Already a Gartner client? The I&T strategic roadmap is a powerful tool to reduce execution complexity and improve decision making against shifting priorities. CIOs must follow three steps to build out the right roadmap that focuses on key business outcomes. Overview Introduction Analysis G ...
Analyst(s): Ed Gabrys | Joanne Kopcho | Tomas Nielsen | Monika Sinha
... All entities continue to accelerate their transition to digital business. This Leadership Vision covers the technology-related trends, challenges and actions affecting CIOs. Use this presentation to communicate to the wider organization and enable growth through digital technology innovation. Overvie ...
Analyst(s): Irving Tyler | Raf Gelders | Janelle Hill | Jose Ramirez