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Research Apr 2021
... Access Insights Already a Gartner client? Cost control and service flexibility for enterprise mobility are paramount amid pandemic-driven workforce shifts. Sourcing, procurement and vendor management leaders can identify potentially suitable managed mobility services using Gartner’s scoring for seven ...

Analyst(s):   Katja Ruud   |   Leif-Olof Wallin   |   Bill Menezes
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Research Aug 2021
... Access Insights Already a Gartner client? Best-in-class operational metrics help identify business value among prospective managed workplace service providers. Sourcing, procurement and vendor management leaders can leverage these 12 metrics to assess their transformational objectives across 25 global ...

Analyst(s):   Alexandra Chavez   |   Claudio Da Rold   |   Katja Ruud
Research Feb 2021
... Access Insights Already a Gartner client? Managed workplace services are a key differentiator for organizations looking to improve digital workplace capabilities to drive better productivity, experience and engagement. Sourcing, procurement and vendor management leaders can use this research to evalua ...

Analyst(s):   Claudio Da Rold   |   David Groombridge   |   DD Mishra
Research Feb 2022
... Access Insights Already a Gartner client? Gartner measured over 470 customer references in 2020 and 2021 for data center, cloud, workplace and IoT managed services. Sourcing, procurement and vendor management leaders can use providers’ CSAT best-in-class metrics as key performance indicators in sourci ...

Analyst(s):   Katja Ruud   |   Biswajit Maity   |   Claudio Da Rold
Research May 2019
... This Magic Quadrant evaluates 18 service providers’ capabilities to deliver SAP S/4HANA application assessment, implementation and management services on a worldwide basis. This research will help identify, evaluate and select potential SAP S/4HANA application services providers. Market Definition/De ...

Analyst(s):   Allan Wilkins   |   Susan Tan   |   Fabio Di Capua
Research Jun 2019
... Access Insights Already a Gartner client? Gartner analyzes execution and strategic vision of 20 leading DCO/HIMS providers and their cloud offerings, worth more than $23 billion in annual revenue in Europe. Sourcing, procurement and vendor management leaders can use this analysis to select the best pr ...

Analyst(s):   Rene Buest   |   David Groombridge   |   Claudio Da Rold
Research Feb 2020
... Access Insights Already a Gartner client? Managed workplace services are the front line of digital change and employee engagement, innovation, and improved employee experience and productivity. Gartner profiles nine leading providers to enable sourcing, procurement and vendor management leaders to sel ...

Analyst(s):   Claudio Da Rold   |   David Groombridge   |   DD Mishra
Research Jun 2021
... Pandemic-induced volatility requires resiliency to address internal and external vulnerabilities and create a more innovative, composable enterprise. Manufacturing CIOs must ensure that their organizations create scenarios for initiatives that foster competitive differentiation and market agility. Wh ...

Analyst(s):   Ivar Berntz   |   Bettina Tratz-Ryan   |   Simon Jacobson
Research May 2020
... Service provider capabilities for assessment, implementation and management services for SAP S/4HANA vary significantly. Sourcing, procurement and vendor management leaders should use this research to help identify, evaluate and select potential service providers based on their specific use case. Wha ...

Analyst(s):   Susan Tan   |   Fabio Di Capua   |   Allan Wilkins
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