Published: 26 February 2021
Summary
Managed workplace services are a key differentiator for organizations looking to improve digital workplace capabilities to drive better productivity, experience and engagement. Sourcing, procurement and vendor management leaders can use this research to evaluate providers’ specific MWS capabilities.
Included in Full Research
- Cognizant
- DXC Technology
- Fujitsu
- HCL Technologies
- IBM
- NTT DATA
- TCS
- Unisys
- Wipro
- Remote Support
- Alternative Support Models
- Endpoint Support
- Flexible Compute Capacity
- Intelligent Automation
- Service Desk Support
- End-User Device Support
- Digital Workplace Enablement
Gartner Recommended Reading
Critical Capabilities Methodology