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Research Nov 2019
... Access Insights Already a Gartner client? The market for application testing services is undergoing a metamorphosis to meet the digital demands of today’s enterprise. Sourcing, procurement and vendor management leaders can use this research in a market scan to identify suitable vendors to support thei ...

Analyst(s):   Jaideep Thyagarajan   |   Gilbert van der Heiden   |   Gunjan Gupta   |   Susanne Matson
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Research Apr 2020
... Access Insights Already a Gartner client? The demand for CRM and CX implementation services challenges sourcing, procurement and vendor management leaders to identify experienced service providers. This research offers 11 capabilities that are important to identify for selecting a successful implement ...

Analyst(s):   Gilbert van der Heiden   |   Brett Sparks   |   Patrick Sullivan   |   Jim Longwood
Research Jun 2022
... Access Insights Already a Gartner client? As the pace of change in the DCO/HIMS market accelerates, organizations need help identifying providers that can meet their future digital platform needs. Sourcing, procurement and vendor management leaders should use this research to evaluate the global and r ...

Analyst(s):   DD Mishra   |   Claudio Da Rold   |   Biswajit Maity   |   Stephanie Stoudt-Hansen
Research May 2022
... Access Insights Already a Gartner client? Implementation of a new ServiceNow solution requires significant change and expertise. Sourcing, procurement and vendor management leaders should use this guide to build a solution management strategy and to select ServiceNow service providers that can help im ...

Analyst(s):   Stephanie Stoudt-Hansen   |   Biswajit Maity   |   Andrew Miljanovski   |   Mark Ray
Research Jul 2020
... The COVID-19 aftermath requires a fast recovery, especially at operational and financial levels. Automotive CIOs must prepare a technology plan to deliver important short-term returns. This research provides insight on intelligent cost optimization technologies that can be adopted for this plan. Gart ...

Analyst(s):   Ivar Berntz   |   Michael Ramsey   |   Pedro Pacheco   |   Bill Ray   |   Jonathan Davenport   |   Marc Halpern
Research Apr 2020
... Access Insights Already a Gartner client? Decade-high demand for CRM and CX implementation services including design, UX and e-commerce saw providers in this study grow an average 21% in 2019. Positioned here are the major service providers for sourcing, procurement and vendor management leaders to ev ...

Analyst(s):   Gilbert van der Heiden   |   Jim Longwood   |   Brett Sparks   |   Patrick Sullivan
Research Jun 2022
... Access Insights Already a Gartner client? Gartner assesses the execution and strategic vision of 19 global providers with data center outsourcing and hybrid infrastructure service offerings. Sourcing, procurement and vendor management leaders can use this analysis to help select the best provider for ...

Analyst(s):   Claudio Da Rold   |   Biswajit Maity   |   Stephanie Stoudt-Hansen   |   DD Mishra
Research Aug 2021
... When selecting a new ERP/CRM system or cloud migration strategy, organizations often question the order of engagement for these enterprise decisions. This research shows when to first engage an SI, solution or third party for independent assessment. More Detail Recommended by the Authors Gartner Insigh ...

Analyst(s):   Jaideep Thyagarajan   |   Brett Sparks   |   Jim Longwood   |   Gunjan Gupta   |   Duy Nguyen
Research Jun 2020
... Access Insights Already a Gartner client? Gartner analyzes the execution and strategic vision of 11 leading DCO/HIMS providers and their cloud service offerings, worth more than $7 billion in annual revenue in Asia/Pacific. Market Definition/Description Definitions Geographies Magic Quadrant Vendor Strengt ...

Analyst(s):   To Chee Eng   |   DD Mishra   |   Claudio Da Rold   |   David Groombridge
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