... Digital commerce has grown beyond an incremental revenue channel as a path to digital business. Application leaders for digital commerce technologies can help design business models, customer experience and technology platforms that suit the organization’s digital ambitions. Analysis Visual Commerce Pe ...
Analyst(s): Sandy Shen | Penny Gillespie | Mike Lowndes | Jason Daigler | Dayna Ford | Christina Klock | Mark Lewis
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... Access Insights Already a Gartner client? The future of applications demands a transformation of the application organization and removal of obstacles in culture, funding, the operating model and the application portfolio. Application leaders can use our predictions to identify and overcome these obst ...
Analyst(s): Bill Blosen | Stefan Van Der Zijden | Matthew Hotle | Deacon D.K Wan | Mike West
... The 2021 Gartner CIO Survey showed a strong trend toward digital business acceleration, a higher profile for the CIO and increased innovation funding, but the reality varies widely by geography. CIOs must understand the situation of each geography they operate in. Analysis Research Highlights Gartner R ...
Analyst(s): Jan-Martin Lowendahl | Chris Howard | Andy Rowsell-Jones | Tomas Nielsen | Monika Sinha
... Access Insights Already a Gartner client? Innovative players and new technologies in the areas of IoT, autonomous robotics and edge networking are disrupting the CSP market. CSP CIOs must work with the outsiders, startups and entrepreneurs that are offering these technologies to improve agility, perfo ...
Analyst(s): Peter Liu | Amol Nerlekar | Mounish Rai | Mike Edholm | Kosei Takiishi
... Access Insights Already a Gartner client? The market for cloud compute infrastructure as a service (a virtual data center of compute, storage and network resources delivered as a service) is still maturing and rapidly evolving. As each provider has unique offerings, the task of sourcing their services ...
Analyst(s): Lydia Leong | Douglas Toombs | Gregor Petri | Bob Gill | Tiny Haynes
... Generational shifts in expectations for better customer service and engagement will severely challenge enterprises. Application leaders must understand emerging trends such as new engagement channels, hype around AI and security, and critical decisions on the right level of human support. Analysis Wha ...
Analyst(s): Jim Robinson | Olive Huang | Jim Davies | Bern Elliot | Nadine LeBlanc | Michael Maoz | Jenny Sussin | Brian Manusama
... Access Insights Already a Gartner client? Software engineering leaders face four key challenges when asked to support new packaged business applications. To successfully address them, engage with the application leader responsible for the initiatives right from the start to plan the evolution of your ...
Analyst(s): Kimihiko Iijima | Tim Faith | Massimo Pezzini | Keith Guttridge | Ranadip Chandra | Duy Nguyen | Tad Travis
... Access Insights Already a Gartner client? New year, new you? We all need to update and improve our professional selves. This short, timely, curated list of personal development suggestions will refresh and boost the CIO for the year ahead. Overview Introduction Analysis Gartner Recommended Reading Gartner ...
Analyst(s): Darren Topham | Michelle Bazargan | Mary Mesaglio | Gabriela Vogel | Daniel Sun | Mark Raskino
... Access Insights Already a Gartner client? Enterprises are beginning to deploy blockchain-inspired solutions into production in several use cases. Enterprise architecture and technology innovation leaders must identify and exploit blockchain opportunities to reduce business friction for their organizat ...
Analyst(s): Brian Burke | David Cearley | David Mahdi | Avivah Litan | David Groombridge