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Premium Research Apr 2020
... Access Insights Already a Gartner client? Pandemic crises elevate the demand for data while increasing the risk of data misuse. Data and analytics leaders must apply data ethics to appropriately deal with the COVID-19 crisis, while being responsible about data collection, use and sharing to create bus ...

Analyst(s):   Lydia Clougherty Jones   |   Jim Hare   |   Frank Buytendijk
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Premium Research Jul 2023
... Total experience creates shared superior experiences for customers and employees, supported by better UX and multiple touchpoints. CSP CIOs should use this updated research as part of their strategic partnership with business stakeholders. Gartner Insights Abstract ...

Analyst(s):   Michelle DeClue   |   Susan Welsh de Grimaldo   |   Jason Wong   |   Don Scheibenreif   |   Juha Korhonen
Research Jul 2017
... Access Insights Already a Gartner client? Three main chief data officer leadership personas are emerging: the conductor, composer and performer. Data and analytics leaders likely embody one of them, but should employ the attributes of all three to succeed, via deliberate team design and partnerships. K ...

Analyst(s):   Valerie Logan   |   Mike Rollings   |   Alan D. Duncan
Premium Research Dec 2019
... Access Insights Already a Gartner client? The data and analytics COE is the go-to organization for making the entire enterprise proficient in generating and capitalizing on insights. Data and analytics leaders should include a broad spectrum of organizational, project, data, educational and technologi ...

Analyst(s):   Jorgen Heizenberg   |   Mike Rollings   |   Alan D. Duncan
Premium Research Dec 2019
... Access Insights Already a Gartner client? While their usefulness for enterprise is still evolving, decentralized authority models like blockchain have introduced alternative methods for tracking and managing customer data. Application leaders need to understand the direction of decentralized technolog ...

Analyst(s):   Dale Kutnick   |   Nadine LeBlanc   |   Rajesh Kandaswamy   |   Avivah Litan   |   Anthony Mullen   |   Adrian Leow   |   Fabio Chesini
Research Jul 2021
... In a postpandemic world, trust is in short supply, which disproportionately impacts adoption of unproven technologies. To address uncertainty, CIOs should evaluate Cool Vendors that demonstrate acuity in digital innovation, competence and ethics when pursuing new technologies for digital business. Ov ...

Analyst(s):   Daryl Plummer   |   Carlie Idoine   |   Adrian Leow   |   Janelle Hill   |   Adrian Lee   |   Rita Sallam
Research Dec 2020
... Predicting the impact of technology is much easier than predicting the timing of global change. Following COVID-19, most will realize that global change is only one crisis away and must be dealt with continuously. This research will project a future based on a present filled with uncertainty. Overvie ...

Analyst(s):   Svetlana Sicular   |   Gene Alvarez   |   Daryl Plummer   |   Frances Karamouzis   |   Janelle Hill   |   Rita Sallam
Research Feb 2022
... Access Insights Already a Gartner client? 5G vendors’ capabilities differ across three 5G RAN modernization use cases. CSP CIOs and tech executives, including CTOs, can use this research to choose a vendor with capabilities that best match their 5G network transformation requirements and sourcing stra ...

Analyst(s):   Peter Liu   |   Sylvain Fabre   |   Kosei Takiishi   |   Susan Welsh de Grimaldo   |   Pulkit Pandey
Research Mar 2020
... Access Insights Already a Gartner client? An evolving competitive landscape, new technology innovations and converging adjacent ecosystems will continue to disrupt the communications service provider value chain. CSP CIOs should use these trends to prepare their organization to respond effectively. Int ...

Analyst(s):   Ted Chamberlin   |   Neil Osmond   |   Forest Conner   |   Frank Marsala   |   Bart Willemsen   |   Mentor Cana
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