Gartner Research

2021 Cool Vendors Must Build Trust With Digital Innovation, Competence and Ethics — A Gartner Trend Insight Report


In a postpandemic world, trust is in short supply, which disproportionately impacts adoption of unproven technologies. To address uncertainty, CIOs should evaluate Cool Vendors that demonstrate acuity in digital innovation, competence and ethics when pursuing new technologies for digital business.

Published: 08 July 2021

ID: G00749379

Analyst(s): Adrian Lee Adrian Leow Daryl Plummer Rita Sallam Carlie Idoine Janelle Hill

Table Of Contents


Insight From the Experts

Executive Overview

Research Highlights

Related Resources

Gartner Recommended Reading

Note 1: Understand the Cool Vendor Selection Criteria

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