... Access Insights Already a Gartner client? Gartner's third annual survey shows that CDOs are a sustaining executive role, delivering tangible business value and enabling a data-driven culture. Gaining critical mass globally, data and analytics leaders such as CDOs are proving to be a linchpin of digita ...
Analyst(s): James Richardson | Michael Moran | Valerie Logan | Roxane Edjlali | Mario Faria
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... Access Insights Already a Gartner client? Data and analytics governance programs are evolving from traditional “command and control” to more collaborative approaches. This Toolkit provides templates for the most critical roles related to data and analytics governance, which must be clearly articulated ...
Analyst(s): Sally Parker | Andrew White | Saul Judah | Ted Friedman
... Access Insights Already a Gartner client? Strategic technology trends have the potential both to create opportunity and to drive significant disruption. Enterprise architecture and technology innovation leaders must evaluate these top trends to determine how combinations of trends can power their inno ...
Analyst(s): Arun Chandrasekaran | David Cearley | David Smith | Nick Jones | Brian Burke | CK Lu
... Customer service and support leaders are looking for innovative ways to differentiate their organizations through digital transformation. The Cool Vendors in this research can help in areas such as personalization, cross-channel engagement continuity and unstructured communications analysis. Analysis ...
Analyst(s): Alastair Woolcock | Brian Manusama | Simon Harrison | Olive Huang | Jim Davies | Anthony Mullen | Jim Robinson
... Capitalizing on Your Business Ecosystems Economy A Gartner Trend Insight Report Experts: Betsy Burton, Marcus Blosch, Yefim Natis, Paolo Malinverno, Saul Brand, Neil Osmond, Kristin Moyer, Ray Valdes Business ecosystems offer unprecedented access to capabilities, resources and talent on a global scale. ...
... The rapid creation and retrieval of relevant content and knowledge are critical to improving the overall customer experience. Application leaders should follow these seven best practices to drive improvement in content and knowledge delivery for their customers. Key Challenges Introduction Analysis Impl ...
... Access Insights Already a Gartner client? Data and analytics leaders will find themselves at the heart of digital business transformation. Data and analytics leaders can use this slide deck when planning for 2018 and in presentations to leadership, peers and teams. Overview Gartner Recommended Reading Ga ...
... Access Insights Already a Gartner client? As cloud computing enters its second decade, the era of cloud optimization — not just cloud implementation — is here. Infrastructure and operations leaders looking to build or deploy cloud-based solutions can turn to these Cool Vendors for inspiration and best ...
Analyst(s): Stanley Zaffos | Ed Anderson | Cathy Tornbohm | Gregor Petri | Sid Nag | David Ackerman
... Access Insights Already a Gartner client? Digital transformation continues to put pressure on data and analytics leaders to expand business value, optimize costs and head off risk. Success hinges on a simultaneous focus on improving business relationships and forging a data-driven culture across the e ...
Analyst(s): Frank Buytendijk | Jorgen Heizenberg | Alan D. Duncan | Donna Medeiros | Adam Ronthal | Mike Rollings