Gartner Research

Top 10 Strategic Technology Trends for 2020

Published: 21 October 2019

ID: G00432920

Analyst(s): Arun Chandrasekaran , David Cearley , David Smith , Nick Jones , Brian Burke, CK Lu


Strategic technology trends have the potential both to create opportunity and to drive significant disruption. Enterprise architecture and technology innovation leaders must evaluate these top trends to determine how combinations of trends can power their innovation strategies.

Table Of Contents


  • People-Centric Smart Spaces Build on the Intelligent Digital Mesh
  • Trend No. 1: Hyperautomation
    • RPA and iBPMS Are Key Components of Hyperautomation
    • The Digital Twin of an Organization
    • Machine Learning and NLP Explode the Range of Hyperautomation Possibilities
  • Trend No. 2: Multiexperience
    • Immersive Experiences
    • The Language Factor
    • The Multiexperience Development Platform
  • Trend No. 3: Democratization
    • Democratization of Application Development
    • Low-Code, No-Code and the Citizen Developer
    • Augmented Analytics and the Citizen Data Scientist
    • Dealing With Shadow AI
  • Trend No. 4: Human Augmentation
    • Cognitive and Physical Augmentation
    • Cultural and Ethical Aspects of Human Augmentation
  • Trend No. 5: Transparency and Traceability
    • Explainable and Ethical AI and Algorithms
    • Data Privacy, Ownership and Control
    • Best Practices and Regulations Are Emerging
  • Trend No. 6: The Empowered Edge
    • Data, Analytics and AI at the Edge
    • Communicating to the Edge — The Role of 5G
    • Digital Twin of Things at the Edge
  • Trend No. 7: Distributed Cloud
    • Distributed Cloud Delivers on the Hybrid Cloud Promise
    • Getting to Distributed Cloud
    • The Edge Effect
  • Trend No. 8: Autonomous Things
    • Common Technology Capabilities
    • Combining Autonomous Capabilities and Human Control
    • Autonomous, Intelligent and Collaborative
  • Trend No. 9: Practical Blockchain
    • Blockchain Will Be Scalable by 2023
    • Blockchain Use Cases
  • Trend No. 10: AI Security
    • Protecting AI-Powered Systems
    • Leveraging AI to Enhance Cybersecurity Defense
    • Anticipating Nefarious Use of AI by Attackers

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