... Access Insights Already a Gartner client? As cloud computing enters its second decade, the era of cloud optimization — not just cloud implementation — is here. Infrastructure and operations leaders looking to build or deploy cloud-based solutions can turn to these Cool Vendors for inspiration and best ...
Analyst(s): Stanley Zaffos | Ed Anderson | Cathy Tornbohm | Gregor Petri | Sid Nag | David Ackerman
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... Access Insights Already a Gartner client? Digital transformation continues to put pressure on data and analytics leaders to expand business value, optimize costs and head off risk. Success hinges on a simultaneous focus on improving business relationships and forging a data-driven culture across the e ...
Analyst(s): Frank Buytendijk | Jorgen Heizenberg | Alan D. Duncan | Donna Medeiros | Adam Ronthal | Mike Rollings
... Customer service organizations must overcome the numerous dilemmas amplified by COVID-19 that are stifling their customer experience ambitions. Our research will guide organizations’ strategic thinking and help them select, implement and operate customer service technologies. Scope Analysis Topics Sugge ...
Analyst(s): Pri Rathnayake | Brian Manusama | Nadine LeBlanc | Jim Robinson | Jim Davies | Drew Kraus | Steve Blood
... Corporate social responsibility includes human rights, environmental sustainability, ethics and philanthropy. As part of Gartner’s Future State of Consumer Goods research, CG CIOs can use this deck to provide use case examples for inspiration in their own CSR initiatives. Gartner Insights Abstract ...
Analyst(s): Michelle Duerst | Bettina Tratz-Ryan | Simon Mingay | Michael Ramsey | Sohard Aggarwal | Ellen Eichhorn
... Assessment, implementation and management services for SAP S/4HANA have evolved significantly in recent years. Sourcing, procurement and vendor management leaders should use this research to help identify, evaluate and select potential service providers based on their specific use case. Overview What ...
Analyst(s): Jaideep Thyagarajan | Duy Nguyen | Allan Wilkins | Fabio Di Capua | Luis Pinto | Peter Adamo
... This Magic Quadrant evaluates 20 service providers’ capabilities to deliver SAP S/4HANA application assessment, implementation and management services on a worldwide basis. This research will help identify, evaluate and select potential SAP S/4HANA application service providers. Market Definition/Des ...
Analyst(s): Fabio Di Capua | Peter Adamo | Luis Pinto | Duy Nguyen | Jaideep Thyagarajan | Allan Wilkins
... The pandemic has accelerated a default-is-digital requirement. Business processes that aren’t digitized struggle when forced into remote-anywhere operations. Sourcing, procurement and vendor management leaders can use this presentation to help guide stakeholders through the hyperautomation process. G ...
Analyst(s): Eugene Quillen | Gunjan Gupta | Frances Karamouzis | Melanie Alexander | Stephanie Stoudt-Hansen | Yanni Karalis
... According to the Gartner 2023 Chief Data Analytics Officer Survey, the number one impediment to the success of data, analytics and AI initiatives is the shortage of skills and staff. Other research shows that certain skills are identified as either critical or niche, implying they are high in demand ...
... and learning spending to determine appropriate trade-offs and keep resources focused on initiatives with the greatest impact: Support self-directed learning to help employees address fast-moving, hyperpersonalized needs on their own. You’ll never meet everyone’s exact learning needs, so it’s important that ...