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Premium Research Jul 2026
... Gartner’s forecast for outsourced digital workplace services spending reveals a dichotomy between stagnant basic services growth and rapid transformational services growth. Growth requires enhancing transformational capabilities while delivering automation-driven efficiency for traditional services. ...

Analyst(s):   Matt Baldino   |   Anna Griffen   |   Kay Arnott   |   Karl Rosander   |   Craig Roth
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... With Heads of IT Procurement Gartner for IT Procurement Leaders delivers insights, guidance and tools to help heads of IT procurement optimize technology spend, master AI contracting complexities and minimize third-party disruption in the enterprise. How we support your priorities Optimize IT costs Lead ...
Research May 2025
... Research Already a Gartner client? Gartner clients are facing increasing pressure to optimize expenditures and major opportunities exist in reducing spend within enterprise networks. I&O platforms leaders can optimize their network investments by 40% (and more) by using the 12 pragmatic techniques outlined ...

Analyst(s):   Andrew Lerner   |   Christine Tenneson   |   Karen Brown
Premium Research Sep 2025
... Spend analytics solutions are a key technology that enables both strategic and operational procurement decision making and management. Procurement technology leaders should use this research to understand market trends and the vendors that deliver differentiated solutions. Overview Market Definition ...

Analyst(s):   Lynne Phelan   |   Kaitlynn Sommers   |   Micky Keck   |   Chaithanya Paradarami
Premium Research Oct 2026
... better define, govern, and manage software and SaaS tail spend. Sixteen members of Gartner Research Board’s Sourcing and Global CIO communities share their operating models, governance structures, and emerging practices for optimizing tail spend management. Overview Summary of Results Survey Results Detail ...

Analyst(s):   Consult the Board Research Team
Premium Research Jul 2025
... compliance. Overview Forecast Data Summary Forecast Model Summary Influencing Factors and Assumptions Gartner Recommended Reading Gartner Research ...

Analyst(s):   Shivani Palepu   |   Pankaj Verma   |   Marc Halpern   |   Inna Agamirzian   |   Jonathan Rivera
Premium Research Aug 2024
... Gartner forecasts the global insurance industry IT spending will increase by 9.1% in 2024 to reach $240.9 billion in constant U.S. dollars. Spend is forecast to grow at a CAGR of 9.2% from 2023 through 2028, driven by growth in IT services and software at a CAGR of 9.1% and 13.8%, respectively. Table ...

Analyst(s):   Rika Narisawa   |   James Ingham   |   Inna Agamirzian
Premium Research Jan 2024
... Gartner forecasts global insurance industry IT spending will increase by 9.0% in 2024 to reach $232.8 billion in constant U.S. dollars. Spend is forecast to grow at a CAGR of 9.1% from 2022 through 2027 driven by growth in IT services and software at a CAGR of 10.0% and 14.0%, respectively. Table of ...

Analyst(s):   Rajesh Narayan   |   Rika Narisawa   |   Inna Agamirzian   |   James Ingham
Premium Research Jan 2025
... Gartner forecasts that the global insurance industry IT spending will increase by 8.8% in 2025 to reach $256 billion in constant U.S. dollars. Spend is forecast to grow at a CAGR of 8.5% from 2023 through 2028, driven by growth in services and software at a CAGR of 8.1% and 13.4%, respectively. Table ...

Analyst(s):   James Ingham   |   Inna Agamirzian
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