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Webinar On-Demand
... AI agents represent a significant advancement in the application of artificial intelligence and automation across organizations. However, agentic AI has its limitations and is not universally applicable to every use case. Join this complimentary Gartner webinar as a Gartner expert provides clarity o ...

Analyst(s):   Pieter J. Den Hamer
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Research Oct 2019
... Gartner client? To understand the relationship between IT spending and business value metrics, CIOs can model potential future investments to determine the value IT could bring to the business. This Gartner CVM Toolkit can be used to discuss IT budget and cost optimization initiatives with the CEO and ...

Analyst(s):   Cesar Lozada   |   Robert Naegle   |   Sanil Solanki
Research Jul 2026
... Access Insights Already a Gartner client? Critical perspective and insight from Rebecca Lane, Sr. Principal Analyst, and Mallory Bulman, Sr. Director Analyst Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Mallory Bulman   |   Rebecca Lane
Research Dec 2024
... Access Insights Already a Gartner client? The worldwide services market is forecast to grow by 9.0% in U.S. dollars in 2025 (7.3% in constant currency) and will reach $2.26 trillion in 2028. The market continues to experience challenges from the macroeconomic standpoint which are expected to ease as ...

Analyst(s):   Robert Brown   |   Brendan Williams   |   David Ackerman   |   Hardeep Singh   |   Scott Frederick   |   Fabio Di Capua   |   Ed Anderson   |   Katie Gove   |   Sid Nag   |   Tom Coshow   |   Mohit Khemka   |   Anupama .   |   Colleen Graham   |   Chrissy Healey   |   Eric Cheung   |   Ben Fieselmann   |   Srujan Akurathi   |   Neha Sethi   |   Gaspar Valdivia   |   Rene Buest   |   Grigory Betskov   |   Cathy Tornbohm
... Parts & Customer Solutions, at Terex Corporation. Previously, Scott spent 14 years at McKinsey & Company where he was a partner assisting clients in the IT and advanced industries sectors. Scott holds a bachelor’s degree from Brown University and an M.B.A. from the Wharton School at the University of Pennsylvania ...
Premium Research Aug 2024
... Maturing debt in 2024 creates tough trade-offs between higher interest expenses and growth spending. CFOs can use this research to understand corporate debt maturity trends, assess how higher interest expenses impact spending and benchmark debt management strategies against peers. Overview Conclusion Gartner ...

Analyst(s):   Nirvan Gupta   |   Randeep Rathindran   |   Oana Lupu   |   Shankar K
Announcement May 17 2021
... Gartner Information Technology Practice The Gartner IT practice provides CIOs and IT leaders with the insights and tools to drive the organization through digital transformation to lead business growth. Additional information is available at https://www.gartner.com/en/information-technology. Follow ...
Research Apr 2026
... Access Insights Already a Gartner client? Higher education institutions often sideline continuing education technology, weakening a key business engine for revenue growth and workforce impact. CIOs should use this Market Guide to understand CE platforms, market shifts and how to better leverage them f ...

Analyst(s):   Grace Farrell   |   Robert Yanckello
Research Apr 2026
... Access Insights Already a Gartner client? While the Magic Quadrant shows market position, Critical Capabilities evaluates product functionality in detail. Higher education CIOs can use this research to assess SaaS SIS offerings based on key capabilities for differentiating use cases to empower adminis ...

Analyst(s):   Grace Farrell   |   Robert Yanckello
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