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Premium Research Mar 2024
... Growing revenue in IT services means mobilizing your organization to compete effectively in ever-changing market conditions and enterprise demands. Technology general managers should use this research to gain insight into opportunities in IT services markets in Europe, the Middle East and Africa. Gartner ...

Analyst(s):   Katie Gove   |   Kiyomi Yamada
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Premium Research Apr 2026
... Higher remote-work intensity highlights previously unseen challenges in how IT teams operate. CIOs can use this toolkit to reinforce consistent leadership expectations, strengthen performance, and sustain productivity and engagement. When to Use Directions for Use Gartner Recommended Reading Gartner ...

Analyst(s):   Stephen O'Malley   |   Lauren Wheatley
Premium Research Mar 2026
... The war in the Middle East is one of many geopolitical conflicts that expose how fragile and static cybersecurity programs are. Even companies with no direct regional footprint face threat exposure, cyber risk, and supply chain disruption. CISOs and CIOs must shift from static planning and operation ...

Analyst(s):   Pete Shoard   |   Katell Thielemann   |   Eric Grenier   |   Charlie Winckless   |   Arthur Sivanathan   |   Sam Olyaei   |   Lampis Alevizos   |   Erin Ferguson
Research Feb 2026
... Access Insights Already a Gartner client? 为帮助企业建立并扩展AI治理，本参考指南为首席信息官（CIO）提供了相关基础知识、框架、技术与示例，涵盖了规范AI治理、管理风险以及应对新型AI智能体挑战等核心主题，并为实现负责任的AI监督提供了切实可行的步骤。 概述 战略规划假设 为何重要 分析 后续措施 Gartner相关推荐阅读 证据 Gartner Insights Abstract ...

Analyst(s):   Lopa Sinha   |   Mike Rollings   |   Remi Gulzar   |   Jessica Harrison   |   Avivah Litan   |   Maheen Ahmad   |   Svetlana Sicular   |   Aviral Vyas
Research Feb 2026
... Access Insights Already a Gartner client? 首席信息官（CIO）与其他数字领导者正面临着提升AI数据管理的压力。本参考指南针对数据管理的四个关键方面提供了指导，特别关注为支持AI项目规模化而必须做出的改进工作。 概述 为何重要 分析 后续措施 Gartner相关推荐阅读 证据 致谢 Gartner Insights Abstract ...

Analyst(s):   Maheen Ahmad   |   Roxane Edjlali   |   Rita Sallam   |   Svetlana Sicular   |   Aviral Vyas   |   Ehtisham Zaidi   |   Birgi Tamersoy   |   Pat Cary
Research Jan 2026
... Access Insights Already a Gartner client? Agentic AI, postquantum risks and regulatory volatility are redefining the CISO’s remit. Gartner’s top trends in cybersecurity showcase how leaders must manage risk and build resilience by focusing on three core themes: transforming governance, securing new fr ...

Analyst(s):   Mark Horvath   |   Nathan Harris   |   Pete Shoard   |   Chiara Girardi   |   Arthur Sivanathan   |   William Candrick   |   Jeremy D'Hoinne   |   Alex Michaels
Premium Research Dec 2024
... budgets for D&A staffing and strategic investments is a top challenge for organizations. D&A leaders can use this research to benchmark their current spending and optimize funding allocation, improve operational efficiency, enhance decision making and drive business success. Overview Strategic Planning Assumptions ...

Analyst(s):   Alan D. Duncan   |   David Pidsley   |   JC Martel   |   Claire Song
Research August 25 2021
... Enterprise IT Performance Dashboard Peer Benchmarks for the Most Critical IT Performance Metrics Analyst(s): James Browning, Shannon Culverwell This infographic provides peer benchmarks to some of the most critical IT metrics that help Midsize Enterprise (MSE) CIOs report the performance of IT to an executive ...
Premium Research Apr 2026
... Without contingency plans for critical vendors, organizations risk being unprepared if a vendor fails to deliver. IT sourcing, procurement, and vendor management leaders must proactively collaborate with stakeholders to maintain current contingency plans. When to Use Directions for Use Contributors ...

Analyst(s):   Bridget Lee   |   Dawn Singer
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