Gartner Research

2021 Midsize Enterprise IT Performance Dashboard

Peer Benchmarks for the Most Critical IT Performance Metrics

Analyst(s): James Browning, Shannon Culverwell

This infographic provides peer benchmarks to some of the most critical IT metrics that help Midsize Enterprise (MSE) CIOs report the performance of IT to an executive audience. The data will help you prioritize where to: 

  • Enable strategic projects and business outcomes 
  • Invest for growth and efficiencies 
  • Improve core operations
  • Support talent hiring and retention

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