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Premium Research Aug 2025
... In this volatile era where organizations face economic uncertainty, CIOs must think creatively when it comes to cost optimization ideas and cost savings programs. Energize your savings program using a lighthearted approach and playful theme to spark unconventional and innovative savings ideas. Gartner ...

Analyst(s):   Bill Ryan   |   Stewart Buchanan   |   Jo Ann Rosenberger   |   William Maurer
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Research Jan 2025
... Access Research Already a Gartner client? IT sourcing, procurement and vendor management leaders must manage a growing vendor portfolio that is increasing in complexity and risk. They must balance risk mitigation, vendor performance and optimization while ensuring effective management of the vendor relationships ...

Analyst(s):   Angelica Wekwete   |   Sundar Viswanathan   |   Jaswant Kalay
Premium Research Feb 2023
... Organizations spend more on CRM technology than other enterprise applications, yet executive sales leaders have low confidence in their own tech stack. Sales operations leaders can use these implementation best practices to deliver valued sales technology. Overview Strategic Planning Assumption(s) Introduction ...

Analyst(s):   Ilona Hansen   |   Guy Wood
Research Aug 2025
... inquiries have grown, yet machine IAM represents the least mature part of most IAM programs. This will be a key focus area for Palo Alto Networks once it completes the CyberArk acquisition. This follow-up research reviews some of the important points about machine identity management. Essential Insight ...

Analyst(s):   Frank Marsala
Research Jun 2025
... Nearly all organizations conduct talent reviews, but heads of talent management have different priorities for this process and different approaches to it. Use this data to benchmark your talent review against your peers’ reviews and gain valuable insights into the latest approaches. Overview Data Insights ...

Analyst(s):   Tommy Sullivan
Research Jul 2025
... Access Research Already a Gartner client? Cloud continues to be a critical IT priority, particularly for heads of EA and heads of I&O. This research describes how heads of EA can partner with heads of I&O to ensure that cloud initiatives align with and successfully enable business outcomes. Overview ...

Analyst(s):   Fred Ganter
Premium Research Aug 2025
... Service and support leaders invest heavily in self-service, yet customers often bypass it during their initial search due to the easy accessibility of assisted service phone numbers. This research helps leaders spotlight their self-service content on search results, ultimately reducing costly assisted-service ...

Analyst(s):   Aprajita Chauhan
Premium Research May 2025
... Improving messaging and differentiation is both a top priority and a difficult challenge for tech marketers, but it doesn’t have to be so hard. Product marketing leaders can teach their teams the approaches described below to strengthen messaging for a variety of offerings, audiences and content types ...

Analyst(s):   Molly Beams
Premium Research Apr 2025
... Sustainable technology has consistently been a top technology trend at Gartner for several years. This makes it a priority focus area for technology product managers, who can use these data insights to target the right audiences and drive success in their sustainability product strategies. Overview ...

Analyst(s):   Ed Anderson
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