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Research Dec 2025
... Access Insights Already a Gartner client? Modern commercial loan origination solutions are adopting advanced AI features, promising to enhance revenue and efficiency. This guide helps bank CIOs track changes in the vendor market, including key factors like composability, ecosystem connectivity, local ...

Analyst(s):   Derek Frost
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Premium Research Oct 2025
... As Microsoft Teams Phone adoption continues to grow, organizations with high-availability telephony requirements seek survivability options. Application architects must understand the multilayered framework deployment options for Teams Phone to maintain critical voice communications during outages. M ...

Analyst(s):   Taylor Satterfield
Premium Research Oct 2025
... Inconsistent PMO involvement in project and product delivery results in reduced strategic impact and increased costs and delivery delays. This research outlines how PMO leaders should engage with stakeholders and build practices to boost strategic impact in a multimethod environment. Insights at a Gl ...

Analyst(s):   Shailesh Muvera
Research Oct 2025
... Access Insights Already a Gartner client? Fragmented automation and siloed processes hinder agile infrastructure delivery. Heads of I&O must unify infrastructure delivery pipelines by adopting platform orchestration, building on existing automation investments, and shifting to a product-centric model. ...

Analyst(s):   Kuldeep Singh
Research Oct 2025
... Access Insights Already a Gartner client? CHROs are considering how to best allocate and drive AI investment to position the HR function for future success. Use this research to benchmark your progress in AI strategy development and implementation against peers. Insights at a Glance Strategic Planning A ...

Analyst(s):   Maggie Schroeder-O'Neal
Research Dec 2025
... Access Insights Already a Gartner client? Managers are in a position to drive their teams’ effective usage of AI, but lack preparation and resources to do so. CHROs must activate managers to support the integration of AI into work. Insights at a Glance Impact Brief Actions and Cautions How to Execute Succe ...

Analyst(s):   Carmen von Rohr
Research Nov 2025
... Access Insights Already a Gartner client? CHROs must address the presence of reluctant managers — those lacking genuine desire and commitment to the role — to manage the risk to team performance. Learn how CHROs can prevent and mitigate reluctant managers through transparent selection processes and ca ...

Analyst(s):   Colleen Adler
Research Jan 2025
... Access Research Already a Gartner client? SPVM leaders must strive to be their organizations’ essential commercial resource for IT. They can do this by strengthening stakeholder relationships, making organizational and governance models more adaptive, and increasing sourcing and procurement process innovation ...

Analyst(s):   Dawn Singer   |   Angelica Wekwete   |   Bill Ryan
Research Apr 2024
... Already a Gartner client? When top performers leave, vital and hard-to-fill knowledge gaps can appear, creating risk and disruption. To prevent this, IT sourcing, procurement and vendor management leaders should perform an impact analysis of potential gaps, utilize technology and implement a formal knowledge-sharing ...

Analyst(s):   James Smith   |   Andrea Lanzavecchia   |   Jaswant Kalay
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