Published: 22 April 2024
When top performers leave, vital and hard-to-fill knowledge gaps can appear, creating risk and disruption. To prevent this, IT sourcing, procurement and vendor management leaders should perform an impact analysis of potential gaps, utilize technology and implement a formal knowledge-sharing program.
Business intelligence, vendor relationships and the effective use of technology to contribute to the organization’s goals are often lost when tenured IT sourcing, procurement and vendor management (SPVM) talent leaves the organization.
Organizations that fail to implement a structured approach to knowledge sharing and succession planning take a reactive approach, exposing the organization to risk, disruption and knowledge gaps.
Siloed organization structures and traditional approaches to SPVM workforce design hinder knowledge transfer, mentoring and career development programs.
ITsourcing, procurement and vendor management leaders seeking to retain knowledge within their function must:
Analyze the activities their employees are currently performing to
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