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Research Mar 2021
... Access Insights Already a Gartner client? CIOs must run IT like a service provider business in order to deliver differentiating technology capabilities that optimize business performance. IT organizations must think and act in terms of business value and outcomes to support technology-driven enterprise ...

Analyst(s):   Monika Sinha
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Research Sep 2013
... complexity by getting many groups to use the same application for the same task. Unless it is part of a broader business-led initiative to standardize business processes and data across a large, global enterprise, it is likely to fail. Key Challenges Introduction Analysis Recognize the Good Reasons to ...

Analyst(s):   Bill Swanton
Research May 2017
... Access Insights Already a Gartner client? To provide everyone involved with a common and shared understanding of the context and direction of IT Strategy 2.0, CIOs should start with a kickoff for the core team and stakeholders. This Toolkit contains the presentation materials and agenda for such a kickoff ...

Analyst(s):   Irving Tyler   |   Jenny Beresford   |   Tomas Nielsen
Webinar On-Demand
... technologies and experiences that help employees drive the best outcomes. As the nature of work rapidly evolves, it is essential to understand and prepare for future trends. Join this complimentary Gartner IT webinar as a Gartner expert explores seven predictions of how work will evolve and what digital workplace ...

Analyst(s):   Christopher Trueman
Research Jul 2024
... great CIO ambition. However, getting the right seat at the right tables is the better goal. This research provides best practices CIOs can use to ensure IT is positioned to work effectively with executive leadership teams across the enterprise. Overview Introduction Analysis Gartner Recommended Reading ...

Analyst(s):   Christie Struckman
Research Dec 2017
... Access Insights Already a Gartner client? CEO requirements of CIOs have flipped from IT provisioning to digital business visioning. But midcareer CIOs can be held back by personal misgivings. Here's how to overcome them. Key Challenges Introduction Analysis Internalize Six Maxims to Reset Your Personal ...

Analyst(s):   Mark Raskino   |   Graham Waller
Research Oct 2017
... Access Insights Already a Gartner client? Many enterprises have ambitions to become digital businesses. Therefore, CIOs need to evolve their current IT landscape into a digital business technology platform to support the new experiences, offerings and business models. Analysis A Digital Business Technology ...

Analyst(s):   Hung LeHong   |   Bill Swanton
Research Nov 2025
... Access Research Already a Gartner client? Traditional organization redesign takes a control-based approach, such as changing policies and strategies first, but this fails to deliver adequate results. CPOs can use this research to adopt an operating model-led strategy, which enhances business outcomes ...

Analyst(s):   Sarah Raymond   |   Andrea Greenwald   |   Sam Berndt   |   Nivedita Bose   |   Vanessa Edkins   |   Julia Heyman   |   Thomas Pocock   |   Ryan Tandler
Research Nov 2025
... Access Insights Already a Gartner client? CCOs face accelerating misinformation and disinformation, a rapid pace of change, and AI-induced transformation of their function and the broader workforce. Use Gartner’s five predictions to prepare to manage the disruptions and opportunities that Communicatio ...

Analyst(s):   Dean Vitté   |   Emily Earl   |   Brianna Lux   |   Patryck Allen   |   Michelyne Chavez   |   Amber Boyes   |   Alexandra Earl   |   Iliyana Hadjistoyanova
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