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eBook January 28 2026
... Secure Enterprise Architecture Resilience in Times of Rapid Technological Change Explore the four stages to support distributed decision making and digital product strategy. In the current landscape made of economic challenges, rapid transformation and talent scarcity, organizations are actively pursu ...
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Research January 29 2026
... Digital Maturity in Government: Lofty Ambitions Seldom Lead to Tangible Impacts Have a greater impact on the digital transformation of your organization. Analysts: Arthur Mickoleit, Apeksha Kaushik Digital maturity in government remains low. On a five-level scale of digital maturity, 80% of government ...
Premium Research Feb 2026
... Assess the readiness of data for AI use cases and develop plans to address identified readiness gaps. Outcome Suggested Partners Step 1 Step 2 Step 3 Gartner Insights Abstract ...

Analyst(s):   Richa Jha   |   Ehtisham Zaidi
Research Feb 2026
... Access Insights Already a Gartner client? Personalization differentiates the customer experience, driving revenue and efficiency. The market grew 26.1% in 2024 to $1.2B, yet business and functional capability gaps remain. Successful digital marketing leaders closely examine AI and testing capabilities ...

Analyst(s):   Michael Ro   |   Jason Daigler   |   Penny Gillespie   |   Ross Cosner
Research Jun 2020
... unprecedented amount of uncertainty due to the COVID-19 pandemic. CIOs must navigate this uncertainty while choosing how to assemble, build and supply IT services to government departments and agencies. This research uses scenario planning to help guide these choices. Overview Analysis Gartner Recommended ...

Analyst(s):   Andrea Di Maio   |   John Kost   |   Michael Brown   |   Alia Mendonsa   |   Neville Cannon
Premium Research Oct 2025
... AI agents are the top technology trend for C-suite executives. Data and analytics leaders must plan for their impact on leadership, governance and data management processes, people and platforms. Analysis Research Highlights Contributors Gartner Recommended Reading Note 1: Most Popular Questions From CDA ...

Analyst(s):   Rita Sallam   |   Priya Sundararaman   |   Ben Yan   |   Adam Ronthal   |   Prasad Pore   |   Deepak Seth   |   David Pidsley   |   Xingyu Gu   |   Sue Waite   |   Christopher Long   |   Roxane Edjlali   |   Thornton Craig   |   Pieter den Hamer   |   Tong Zhang   |   Kjell Carlsson
Research Jan 2025
... Access Research Already a Gartner client? Unseen maturity gaps in the I&O function often cause execution failures in CIO strategies. IT Score for I&O helps CIOs pinpoint where gaps exist, allowing them to implement targeted improvements to ensure that the I&O function effectively supports their strategic ...

Analyst(s):   Mark Margevicius   |   Mike Cisek
Research Aug 2019
... choices on both the existing IT organization and the enterprise. Key Challenges Introduction Analysis Explore the Options for Reporting Relationships Successfully Deployed in Enterprises That Are Increasing Their Digital Capabilities Digital Business Resources Report Into IT Digital Business Resources ...

Analyst(s):   Tomas Nielsen   |   Christie Struckman   |   Bill Swanton
Research Dec 2025
... Access Insights Already a Gartner client? Progressive CFOs are seeking AI value beyond undifferentiated efficiency gains in routine finance operations. This research explores four medium-range predictions for how AI-first finance functions will disrupt the status quo in finance talent, financial plann ...

Analyst(s):   Brian Stickles   |   Hilary Richards   |   Twisha Sharma   |   Emily Connelly   |   Aharon Logue   |   Ash Mehta   |   Matthew Mowrey   |   Marco Steecker   |   Mike Helsel   |   Tamara Shipley   |   Renata Viana   |   Alex Levine
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