Gartner Research

6 Common Reporting Relationships for Digital Business

Published: 29 August 2019

ID: G00447913

Analyst(s): Tomas Nielsen , Christie Struckman , Bill Swanton


Gartner sees six different reporting relationships during an organization’s digital business journey. CIOs must understand these alignment options and the ramifications of resource reporting choices on both the existing IT organization and the enterprise.

Table Of Contents
  • Key Challenges



  • Explore the Options for Reporting Relationships Successfully Deployed in Enterprises That Are Increasing Their Digital Capabilities
    • Digital Business Resources Report Into IT
    • Digital Business Resources Report Into Business Unit(s)
    • Digital Business Is a Business Unit
    • Digital Business Team Supports Multiple Business Units With Shared Services
    • IT Reports Into a Digital Business Unit
    • Digital Business Is a Separate Entity
  • Evaluate the Markers That Influence How to Organize for Digital Business
    • CEO/Executive Team Support
    • IT’s Perception as an Innovation Agent
    • Risk Appetite of Leadership
  • Expect an Evolution of the Reporting Relationships

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