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Research Jan 2024
... Access Research Already a Gartner client? Just stopping by? Business cases for IT sourcing and procurement technology investments often fail to translate problems into objectives with anticipated benefits. Sourcing, procurement and vendor management leaders must develop a compelling business case that ...

Analyst(s):   Ciaran Hudson   |   Victoria Rowan
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... roles intersect across IT sourcing and vendor management •How procurement and IT responsibilities overlap across the vendor lifecycle •Practical approaches to strengthen CPO–CIO collaboration •How stronger alignment can improve value, efficiency and risk management Procurement and IT are increasingly interdependent ...

Analyst(s):   Edward Weinstein
Article July 08 2026
... By George Spafford | July 08, 2026 What infrastructure enterprises need to support agentic AI at scale Agentic AI demands a radical shift from legacy IT architectures. Gartner predicts that by 2029, at least 70% of organizations with production agentic AI in infrastructure and operations (I&O) will experience ...
Research Jun 2019
... to track IT organization results. This summary will help members understand how many and what sort of metrics and KPIs their peers include on IT performance dashboards, as well as which of these metrics are most valued by the business. It also provides details about how automated members' IT performance ...

Analyst(s):   Consult the Board Research Team
Research Jul 2025
... strategy to integrate the evolution of adjacent TDIR capabilities. This research outlines how to address the uncertainty of SOC's future and help modernize it and plan future staffing, organizational structure and responsibilities. Overview Strategic Planning Assumption Introduction Analysis Gartner Recommended ...

Analyst(s):   Pete Shoard
Research Jan 2020
... need a clear understanding of their enterprise’s IoT maturity to effectively drive and support IoT strategies and deployments. CIOs can improve their IT strategy by using this Toolkit to assess their enterprise and business unit’s IoT maturity. When to Use Downloadable Attachments Gartner Recommended ...

Analyst(s):   Scot Kim   |   Benoit Lheureux   |   Alfonso Velosa   |   Peter Havart-Simkin
Premium Research Dec 2024
... Banks rate their consulting, outsourcing and digital product engineering providers as effective, but switch for industry specialization, capacity and pricing. Product leaders selling to banks should lead with industry expertise, staff skills, a growth vision and proven outcomes in the industry. Gartn ...

Analyst(s):   Chris Regan   |   Chrissy Healey   |   Jouni Forsman
Research Mar 2017
... Access Insights Already a Gartner client? Exploiting information technology through the digitalization of business processes and information delivery methods can improve business outcomes. Chief information officers looking to manage cost as part of digitalization can use this research as a framework ...

Analyst(s):   Barbara Gomolski
Article October 06 2025
... accomplish this, feed AI a wide range of inputs that allow it to interpret a spectrum of nuanced signals — from structured databases to unstructured text, sensor data and real-time events and information feeds. Static or siloed information won’t cut it. Instead, design AI solutions that can integrate multiple ...
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