Published: 18 January 2024
Summary
Business cases for IT sourcing and procurement technology investments often fail to translate problems into objectives with anticipated benefits. Sourcing, procurement and vendor management leaders must develop a compelling business case that demonstrates the technology investment’s business value.
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Overview
Key Findings
Sourcing, procurement and vendor management (SPVM) business cases rarely translate perceived technology needs into compelling use cases with measurable benefits.
Business cases that do not include consistent, methodical and transparent assumptions about how the requested technology will generate business value will struggle to obtain C-suite support.
Clear communication of quantifiable business outcomes and supporting financial metrics will advance procurement and adoption of new technology.
Recommendations
As an SPVM leader securing financial support for new IT sourcing and procurement technology investments:
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