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Research Oct 2020
... asked to enable cost optimization efforts across the enterprise, not just in IT. Verizon’s CIO expanded IT’s influence by using its technical expertise and cross-silo visibility to bring cost optimization to business-led IT. Overview Solution Highlights Challenge Business Context Results Recommendations ...

Analyst(s):   CIO Research Team
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Research Jun 2019
... Processes Utilize IT Cost Optimization to Credibly Lead GNFR Procurement Optimization, Potentially Harvesting Significant Savings Take a Proactive and Strategic Approach to IT Cost Optimization as Part of GNFR Procurement Optimization Basic Steps for Retail CIOs to Get Up and Running With IT Cost Optimization ...

Analyst(s):   Miriam Burt
Article September 08 2025
... customers and AI agents, and half of them plan to have a strategy in place within two years. Gartner predicts that as agentic AI continues to advance, it will transform products, services and use cases by merging autonomous operations, augmented leadership, machine customers and self-adapting products ...
Research Jan 2020
... modernize its IT environment, which also led to improvements in business performance. İşbank’s example shows CIOs how to prevent crises while creating new business opportunities. Key Challenges Introduction Analysis Background: Years of Rapid Growth Created Vulnerability Solution: Rebuild the IT-Business ...

Analyst(s):   Chris Howard   |   Tomas Nielsen   |   Andy Rowsell-Jones   |   Jan-Martin Lowendahl
Research Jul 2019
... Management Quota Planning and Optimization Voice of the Customer Strategic Account Management Account-Based Marketing Platforms Predictive Sales Forecasting Integrated Planning Mobile Sales Productivity Sales Training and Coaching Solutions Sales Acceleration Recurring Revenue Management Climbing the ...

Analyst(s):   Theodore Travis   |   Adnan Zijadic   |   Melissa Hilbert
Research Mar 2013
... EA at BP created a professional development academy. Learn how this academy retains and develops key staff by presenting career path information in a centralized, coherent, and consumable way. Gartner Insights Abstract ...

Analyst(s):   Enterprise Architecture Research Team
Research Jan 2025
... Access Research Already a Gartner client? Infrastructure platforms can simplify IT infrastructure and improve the business value of technology solutions they underpin. Heads of infrastructure and IT operations must create resilient, secure and sustainable I&O platforms for optimal agility, costs, performance ...

Analyst(s):   Roger Williams
Research Jan 2022
... In an evolving digital business environment, IT employees must have a set of versatile skills and competencies to adapt as business needs change. Here, we highlight practical approaches from leading organizations that CIOs could use to build “versatilist” IT employees. Gartner Insights Abstract ...

Analyst(s):   CIO Research Team
Research Feb 2025
... Access Research Already a Gartner client? CIOは、社内顧客との優れたパートナーシップを築き、IT部門のサービスやプロダクトのビジネス価値を最大化するために、サービス最適化型ITオペレーティング・モデルへの進化を促進させる必要がある。このロードマップでは、「ITをビジネスとして運営する」ために必要な活動や変化を明確にすべきだ。 要約 はじめに 将来 現在 ギャップ分析と相互依存性 移行計画 推奨リサーチ 根拠 Gartner Research ...

Analyst(s):   Kentaro Shikanai
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