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Research Apr 2017
... Financial Management Responsibilities Are Equal in Importance to All Other IT Responsibilities Research Principle No. 4: IT Cost Cutting and IT Cost Optimization Are Two Entirely Different Undertakings Research Principle No. 5: Users Have a Right to Easily Understand All IT Financial-Management-Related ...

Analyst(s):   Jim McGittigan   |   Ken McGee   |   Sanil Solanki
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Research Jul 2020
... Hype Cycle The Priority Matrix Off the Hype Cycle On the Rise SaaS Security Posture Management Composable ERP SaaS as a Platform (SSP) FEaaS Packaged Business Capabilities Self-Integrating Applications SaaS Management Platforms Composable Commerce API-Centric (“Headless”) SaaS Cloud-Native Supply Chain ...

Analyst(s):   Dennis Gaughan   |   John Santoro
Research Oct 2019
... Service Class Definition Critical Capabilities Definition Data Center Design Multichannel Contact Management Application Marketplace Integration Standards and Compliance Workforce Engagement Management Virtual Customer Assistant Customer Administration Portal Multilingual Support Pricing and Contract ...

Analyst(s):   Drew Kraus   |   Steve Blood   |   Simon Harrison
Research Feb 2020
... Influencing Factors and Assumptions Influencing Factor: Legacy Application Management Forecast Assumption: By 2025, 90% of large organizations with legacy applications in the cloud will use external service providers for some portion of management and support. Influencing Factor: Strategic Digital Technology Transformation ...

Analyst(s):   Sid Nag   |   Colleen Graham   |   Rene Buest   |   David Ackerman
Webinar On-Demand
... strategic alignment both internally and externally will be critical to creating agility and competitive advantages. In Q4’24, inventory and cost management strategies were driving strategic objectives in organizations as they looked at their supply chain network and opportunities for cost optimization ...

Analyst(s):   Cori Masters   |   Alejandro Santalo
Webinar On-Demand
... its benefits - and the mitigation of associated risks - cannot be realized without upskilling the workforce. In fact, lack of training and change management remain the primary obstacles to AI-driven productivity, with 60% of employees yet to use GenAI for critical tasks in their roles. Therefore, to realize ...

Analyst(s):   Neal Solanki
Webinar On-Demand
... strategies with broader business and financial objectives. Through this alignment and by fostering a culture of continuous improvement in cloud financial management, organizations can unlock the full potential of cloud technologies while maintaining fiscal discipline and supporting long-term organizational goals ...

Analyst(s):   Ashish Banerjee
Premium Research Jan 2024
... organizations to gain a deeper understanding of security posture vulnerabilities by validating security control effectiveness. Security and risk management leaders can learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner Recommended Reading Methodology Gartner Research ...

Analyst(s):   Peer Contributors
Premium Research Jan 2024
... organizations with cost containment, operational efficacy and security enhancement across multiple geographies. Sourcing, procurement and vendor management leaders can learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner Recommended Reading Methodology Gartner Research ...

Analyst(s):   Peer Contributors
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