You searched for

Gartner client? Log in for personalized search results.

Show Filters

Filter Results Cancel
Clear All

14,174 Results found

Sort
Research Jul 2020
... Order-to-Cash BPO Recorded Video Customer Service Source-to-Pay BPO Virtual Customer Assistants Robotic Process Automation (RPA) Climbing the Slope Customer Management BPaaS Learning BPO Finance and Accounting BPO SIAM Entering the Plateau Customer Analytics BPO Work at Home/Gig Agent CM BPO Appendixes Hype Cycle ...

Analyst(s):   Jaideep Thyagarajan
Get more from Gartner

Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.

Research December 15 2023
... recent years, the CFO has become increasingly important to government agencies and other public sector entities as a champion of rigorous financial management and a safeguard against fraud. Gartner's analyst advice and unrivaled insights into the best practices of government finance leaders equip you to ...
Article September 22 2025
... solidify the IT-finance connection and maximize technology’s business value. Step 1: Optimize the supply side of the IT budget Effective IT financial management (ITFM) requires: Building a strong foundation for the IT budget. Using the finance general-ledger view — operating expenditure (opex) and capital ...
Video February 05 2025
... 2024 Gartner Marketing & Communications Awards Small Idea, Big Impact The 2024 winner in this category is John Hancock Investment Management for their entry, 'Harnessing the Power of Webinars'. By taking over webinar production and optimizing the process, they transformed webinars into a powerful tool ...
Video February 05 2025
... set of commercial activities actually correlated with stronger commercial outcomes (e.g., buyer journey mapping, sales enablement, digital commerce management). How do CMOs combat cross-functional collaboration drag? Marketing leaders and staff lean on multiple coping mechanisms to deal with cross-functional ...
Article May 13 2026
... supporting, consulted, informed) model is essential. Many CISOs overlook this step or overcomplicate it. Start with incident response and vulnerability management, as these touch the most stakeholders and reveal the most friction. Assign single accountable owners, limit “consulted” roles to what matters and ...
... proportion of specialists in their teams by 21% since 2018 and this has enabled them to reduce outside spend without having to compromise on work quality.” This increase of specialist in-house legal full-time employees (FTEs) is driven by legal leaders in-sourcing their highest areas of legal spend ...
... products in Germany. The success factors of Wiko are local marketing, good channel management and a product offering at an affordable price range of 100-150 Euros.  Undeniably, competitive features and decent quality attract buyers on a tighter budget, who are not after a global brand. In this scenario ...
Announcement June 11 2019
... Balance 2.     Location 3.     Respect 1.     Compensation 2.     Future career opportunities 3.     People management Drivers of Attrition 1.     Respect 2.     Manager quality 3.     Work-life balance 1.     Compensation 2.     Work-life balance 3.     Stability Source: Gartner ...
Items per page: 13033–13041 of items 1,449 of 1,575 pages