... Customer success management is a crucial function for B2B organizations with recurring revenue streams. This Magic Quadrant evaluates vendors that offer a CSM platform that can guide customers to value, provide visibility into customer health and scale the customer success practice. Market Definition ...
Analyst(s): Maria Marino | Jennifer MacIntosh | Michael Maziarka | Daniel Hawkyard | John Quaglietta
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... solutions to manage and report enterprise environmental, social and governance performance. This Market Guide defines and analyzes the ESG reporting and management software market and profiles representative vendors. Overview Strategic Planning Assumptions Market Definition Market Description Market Direction ...
Analyst(s): Nate Suda | Lillian Oyen-Ustad | Chet Geschickter | Aapo Markkanen
... Access Research Already a Gartner client? Gartner survey results show that, between product marketing and product management, it’s not always obvious as to who owns what. To minimize friction and duplication in product life cycle and go-to-market efforts, product leaders should create an aligned perspective ...
... Access Insights Already a Gartner client? End-user spending in the information security and risk management market is projected to grow at 14.2% in current currency in 2023. The projected 2022 through 2027 constant-currency compound annual growth rate of 11% will drive the market to reach $288.5 billion ...
Analyst(s): Travis Lee | Akshita Joshi | Ruggero Contu | Rahul Yadav | Sean ONeill | Swati Rakheja | Mark Wah | Shailendra Upadhyay | Matt Milone | Christian Canales | Lawrence Pingree | Rustam Malik | Elizabeth Kim | Nat Smith
... Access Insights Already a Gartner client? The total worldwide end-user spending on data management software is forecast to grow at a 9.7% compound annual growth rate (represented in constant U.S. dollar values) from 2022 through 2027, starting from $9.8 billion in 2022 to reach $16 billion in current ...
... for participating was to gather information about AI in order to create a medium-term management plan. I received detailed explanations about IT governance, including methods for cost management and risk management, which were extremely helpful. The group discussions and questions from people in other ...
... Access Insights Already a Gartner client? CIOs and their teams struggle to create and build momentum in IT financial management due to ill-defined mandates and lack of sustained resource commitment. Key to ITFM success are articulating a vision, a time frame and tangible activities for the delivery and ...
Analyst(s): Robert Naegle | Jim McGittigan | James Anderson
... Marketing work management platforms are critical to marketing’s productivity goals. With key integrations, they create a record of past, present and planned work that enables operational performance measurement. Use this research to identify platforms that do more than simple project collaboration. ...
Analyst(s): Kate Fridley | Amy Jenkins | Rachel Smith | Lacretia Marsh | Michael McCune
... Access Research Already a Gartner client? The breadth and depth of cloud financial management tools continue to expand and mature. I&O leaders must navigate a complex marketplace when looking for third-party solutions to optimize financial governance initiatives. Strategic Planning Assumption Market ...
Analyst(s): Ken Rothenberger | Dennis Smith | Marco Meinardi | David Wright | Ang Troy