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Research Dec 2024
... Access Insights Already a Gartner client? End-user spending in CRM will grow through 2028 at a constant-currency CAGR of 14.6%, with growth driven by expanded TAM and functional expansion. Providers in each CRM market should focus on tangible outcomes, references and ROI, and consider propositions for ...

Analyst(s):   Julian Poulter   |   Amarendra .   |   Roland Johnson
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Research Sep 2022
... Access Insights Already a Gartner client? IT operations software spending is expected to grow by 11.54% in constant U.S. dollars in 2022, to reach $42.24 billion in constant U.S. dollars. By 2026, the market is expected to reach $61.79 billion in constant U.S. dollars, growing at a compound annual gro ...

Analyst(s):   Shailendra Upadhyay   |   Laurie Wurster   |   Colin Fletcher
Research Aug 2023
... Access Insights Already a Gartner client? IT operations software spending is expected to grow by 14.2% in constant U.S. dollars in 2023, to reach $52.6 billion in constant U.S. dollars. By 2027, the market is expected to reach $78.7 billion in constant U.S. dollars, growing at a compound annual growth ...

Analyst(s):   Shailendra Upadhyay   |   Laurie Wurster   |   Colin Fletcher
Research Apr 2021
... Access Insights Already a Gartner client? ITOM software grew by 8.5% in 2020, reaching $33.9 billion. COVID-19 shutdown fueled growth with large workforces working from home. Microsoft, ServiceNow, IBM, VMware and BMC lead with an excess of $2 billion each; however, in 2020, ServiceNow moved past IBM ...

Analyst(s):   Laurie Wurster   |   Varsha Mehta   |   Shailendra Upadhyay
Research May 2023
... Access Insights Already a Gartner client? ITOM software market grew 14% in 2022, reaching $44.9 billion. Cost containment, digital transformation and work from “anywhere” fueled growth. ServiceNow, Microsoft, VMware, IBM and BMC are the top five vendors with excess of $2.5 billion in revenue. ServiceN ...

Analyst(s):   Shailendra Upadhyay   |   Colin Fletcher   |   Varsha Mehta   |   Laurie Wurster
Podcast March 31 2020
... Gartner ThinkCast Hosted by: Karen Lockhart Gartner ThinkCast puts you at the intersection of business and technology with insights from the top analysts on how to build a more successful organization, team and career in the digital era. Join us to get your competitive advantage. Thank you for listen ...
... reporting, cybersecurity, M&A and risk management. Mr. Proctor advises CIOs, executives and boards to manage risk and balance the needs to protect with the needs to run their business. Mr. Proctor's groundbreaking research in risk, value, and cost (RVC) management helps organizations prioritize and invest ...
Research January 12 2022
... Use Analytics to Improve Pipeline Management and Sales Forecasting Derive more data from your sales pipeline and increase confidence in sales forecasting Gartner research shows that executives report pipeline management and sales forecasting as one of the top areas where sales operations functions are ...
Research Apr 2019
... Product management will prove crucial to future success with digital business by increasing the value of digital products. Application leaders must help their organization gain advanced product management skills for a new generation of products, in areas such as analytics and the Internet of Things. ...

Analyst(s):   Deacon D.K Wan
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