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Guide June 30 2025
... decisions Focus on 4 KPIs to guide operational decisions and improvements Most marketing organizations have yet to universally adopt marketing work management systems, but lack of data or imperfect data should not delay establishing productivity baselines. The time to start measuring is now. Focus on these ...
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Research Jan 2026
... ServiceNow Solidatus Rule Management (Iterative) Data Classification and Tag Mgt Data Dictionary Business Glossary Information Policy Representation Security Data Catalog Data Profiling Matching, Linking, Merging Analytics Models Rule Management (Traditional) Workflow Management Lineage (Upstream) Lineage ...

Analyst(s):   Sarah Turkaly   |   Anurag Raj   |   Guido De Simoni
Premium Research Mar 2026
... preventing project failures and operational disruptions. Insights at a Glance Risk Management Is Critical in Process Industries Process Manufacturing CIOs Cannot Afford to Fail Fast Seven Principles for Risk Management and Innovation in Process Industries Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Kentaro Shikanai   |   Yu Kaku
Research Mar 2026
... behavior renders traditional IT financial management insufficient and makes value realization intangible. Heads of enterprise architecture must align technical delivery with financial accountability by partnering with finance and AI experts to tailor financial management and ensure AI investments yield value ...

Analyst(s):   Andrei Razvan Sachelarescu
Research Feb 2026
... Insights Already a Gartner client? Regulatory oversight of third-party cyber-risk management is rapidly becoming more prescriptive, creating opportunities for CISOs to address both compliance and cyber risk management objectives with the same investments. To capitalize, immediately take the three actions ...

Analyst(s):   Christopher Mixter   |   Sarah Fritch   |   Alicia Booker-Carney
Research March 05 2025
... development initiatives, up from 15% today. By 2027, generative design AI tools will automate 70% of the design effort for new web and mobile apps. High-quality developer experience has become a critical priority for software engineering leaders, with 58% reporting that it’s very or extremely critical to the ...
Research Dec 2017
... development projects. These key metrics provide a high-level view of measures commonly used in communicating applications project performance and quality. Information provided was collected throughout 2017 from a global audience. Analysis Overview IT Key Metrics Data Research Background IT Key Metrics ...

Analyst(s):   Linda Hall   |   Disha Badlani   |   Shreya Futela   |   Eric Stegman
... Process for Frontline Service Talent With Gartner’s support, a leading Australian university was able to reform its talent management practices, improving both speed to hire and the quality of its applicant pool, thus elevating its customer experience. ...
... strategy, architecture and technologies. With over 40 years of business and IT experience, Mr. Alvarez excels in business impact assessments, vendor management, and applications. He has also presented at international events and contributed to various media outlets. Gene has worked in the following industries ...
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