... Already a Gartner client? ITOM software grew by 8.5% in 2020, reaching $33.9 billion. COVID-19 shutdown fueled growth with large workforces working from home. Microsoft, ServiceNow, IBM, VMware and BMC lead with an excess of $2 billion each; however, in 2020, ServiceNow moved past IBM to claim the second largest ...
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... market grew by 10.9% to register an overall revenue of $17.5 billion in 2020. Sales growth slowed from 13.7% due to working from home in the selling environment and an accelerating shift to digital channels and digital commerce in 2020. Overview Market Share Data Overall Market Segment Performance Analysis ...
... Access Insights Already a Gartner client? The marketing software market growth halved to 9.5% in 2020 reaching $15.5 billion, the slowest growing segment in the overall CRM market. COVID-19 hit growth but expenditure to support digital customer experience and adoption of artificial intelligence/machine ...
... The 2020 Legal, Compliance and Privacy Risk Hot Spots report identifies emerging risk areas that legal leaders should anticipate and prepare for in the coming 24 months. Gartner Insights Abstract ...
...
In conjunction with Earth Day and Global Volunteer Month, Gartner has launched its 2020 Corporate Responsibility Report. Below, Elena Angell, CSR Program Manager at Gartner highlights some of the key takeaways from this report.
...
... CIO Leadership, Culture and People Primer for 2020 Successful digital transformation requires efforts toward people and culture. Analysts: Yuko Adachi, Daniel Sanchez Reina, Suzanne Adnams, Christie Struckman, Lily Mok, De’Onn Griffin Culture and talent are high priorities for C-level executives. Since ...
... Access Insights Already a Gartner client? Semiconductor wafer fab equipment (WFE) market grew by 16.4% to $64.9B in 2020 driven by continued strong investment in leading edge manufacturing capacity. Table of Contents List of Tables Overview Gartner Recommended Reading Gartner Insights Abstract ...
... Access Insights Already a Gartner client? In 2020, the law of large numbers was bent, if not broken. Half of the global top 10 IT vendors posted growth rates over 10%, while the combined bottom 90 vendors declined in revenue. Overview Analysis Gartner Insights Abstract ...
... Access Insights Already a Gartner client? The application infrastructure and middleware software market grew 8.9% in U.S. dollars in 2020, reaching $41 billion. Cloud-native vendors continue to challenge the market position of established providers. Table of Contents List of Tables Overview Gartner Recommended ...