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Blog Post January 25 2021
... Throughout the year, members of the Gartner team gave back and volunteered in their local communities. Learn more about Gartner’s Partnership with SPEF, Stamford Public Education Foundation, and how our teams got involved in various community giving activities organized by them. ...
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Research Aug 2020
... A smart city is designed to achieve holistic objectives, representing an intelligent urban ecosystem. This research helps local government and business CIOs, urban planners and strategists assessing emerging technologies and solutions to deliver sustainable societal outcomes. Analysis What You Need to ...

Analyst(s):   Bill Finnerty   |   Bettina Tratz-Ryan
Research Dec 2020
... Much of the world’s application innovation is now based on open-source software. Application leaders should use this Hype Cycle to identify and prioritize the innovations that are powered by OSS. Gartner Insights Abstract ...

Analyst(s):   Arun Batchu
Research Aug 2020
... Investments in customer service and support technologies must be scrutinized for their ability to deliver on customer experience goals, their impact on cash reserves and the likely speed of ROI. This Hype Cycle will help application leaders assess the maturity and risks of these technologies. Analysi ...

Analyst(s):   Drew Kraus
Research Aug 2020
... Innovative solutions supported by blockchain are mainly in an experimentation phase or limited-scale production. Still, early adopters and application leaders are using blockchain to uniquely transform their digital businesses, especially with supply-chain-related and payments-related use cases. Gart ...

Analyst(s):   Arnold Gao   |   Avivah Litan
Premium Research Feb 2020
... Legal leaders can use these customizable templates to educate the board and senior leadership on the 10 emerging business trends — hot spots — that will create or exacerbate legal and compliance risks. Overview Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   Legal and Compliance Research Team
Research Oct 2020
... Pursuing digital commerce is a key way to gain customers, develop relationships, boost revenue and reduce costs. This Hype Cycle will help you evaluate the suitability of a wide range of technologies for your organization, in light of how long they will take to mature and their business value. Gartne ...

Analyst(s):   Sandy Shen
Premium Research Jan 2020
... Business and technology disruptions are accelerating changes to operating models. To drive digital transformation, EA and technology innovation leaders help identify opportunities that achieve business outcomes by recommending policies and projects to senior IT and business leaders. Gartner Insights ...

Analyst(s):   Jack Santos
Research Apr 2020
... A student information system, a key cog of a university digital strategy, must be replaced or renovated to remain operable. The challenges of the COVID-19 crisis have accentuated the need for CIOs to stay current with technology or risk falling behind those that have embraced digital optimization. Ov ...

Analyst(s):   Robert Yanckello   |   Terri-Lynn Thayer
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