Gartner Research

Hype Cycle for Smart City Technologies and Solutions, 2020

Published: 04 August 2020

Summary

A smart city is designed to achieve holistic objectives, representing an intelligent urban ecosystem. This research helps local government and business CIOs, urban planners and strategists assessing emerging technologies and solutions to deliver sustainable societal outcomes.

Included in Full Research

  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • Artificial General Intelligence
    • Smart City Regional Governance
    • Circular Economy
    • Citizen Twin
    • Digital Twins of Government
    • Smart Building
    • Data Exchange
    • Smart City as a Service
  • At the Peak
    • City Operations Center
    • Digital Ethics
    • Energy-Water Nexus
    • Greenfield Smart City Framework
    • Sustainability and COP 21
    • 5G
    • Civic and Community Development
    • Digital Security
    • Intelligent Street Pole
  • Sliding Into the Trough
    • Water Management
    • Smart City Framework
    • Smart City Transportation Strategy
    • Micromobility
    • Chatbots
    • Connected Home
    • IoT Platform
    • Microgrids
    • Blockchain
    • Vehicle-to-Vehicle Communications
    • Distributed Generation
    • Robotic Process Automation (RPA)
  • Climbing the Slope
    • Building Information Modeling
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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The Hype Cycle: Understanding the pitfalls and opportunities of innovations

How does a Gartner Hype Cycle™ work?

A Gartner Hype Cycle provides an objective map that helps you understand the real risks and opportunities of innovation, so you can avoid adopting something too early, giving up too soon, adopting too late, or hanging on too long. Every Hype Cycle includes five phases:

The innovation trigger starts when an event, like a technological breakthrough or a product launch, gets people talking.

The peak of inflated expectations is when product usage increases, but there’s still more hype than proof that the innovation can deliver what you need.

The trough of disillusionment happens when the original excitement wears off and early adopters report performance issues and low ROI.

The slope of enlightenment occurs when early adopters see initial benefits and others start to understand how to adapt the innovation to their organizations.

The plateau of productivity marks the point at which more users see real-world benefits and the innovation goes mainstream.

The Hype Cycle is more than just a diagram. You also get:

Evidence-backed insight

Hype Cycles tap into deep research, surveys and conversations with technology suppliers and Gartner clients.

An analysis of objective and value

The y-axis measures expectations. The x-axis relates them to the proven value of that innovation over time.

A long-term view

It often takes between three and five years for an innovation to move through the Hype Cycle, but some fall off along the way.

Gartner Hype Cycle is just one of our many offerings.

We provide actionable, objective insight to help organizations make smarter, faster technology decisions to stay ahead of disruption and accelerate growth.

Pick the right provider with confidence

We work with you to select the best-fit provider to avoid the costly repercussions of a poor decision.

Align deal structures and optimize spend

We benchmark pricing against the market so you avoid unnecessary charges.

Reduce complexity and risk

We analyze contract terms and conditions to protect you against future price increases and unanticipated costs.

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