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Research Apr 2026
... client? Heads of I&O should classify AI cost domains by financial volatility and degree of control. Use the framework in this research to decide where to intervene directly, govern and escalate, standardize and automate, or monitor and inform AI runtime and platform spend. Insights at a Glance Impact ...

Analyst(s):   Ang Troy   |   Ashish Banerjee
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Research Jul 2017
... On the Rise Blockchain in Utilities Energy-Sharing Platform Augmented Reality/Virtual Reality (AR/VR) in Utilities Distributed Energy Resource Management System At the Peak Digital Business Platform Energy Efficiency Gamification Geospatial Platform API Economy Bimodal IT Drones (Commercial UAVs) in ...

Analyst(s):   Zarko Sumic
Research Apr 2026
... who have never scaled a new AI capability before lack business-domain experience, leading to the costly failure of pilots. This note explains how CIOs evolve from a standard “build-versus-buy” technology decision to capability-driven partnerships that orchestrate work for rapid success, reliability, ...

Analyst(s):   Stewart Buchanan
Premium Research Apr 2026
... governance to ensure long-term, goal-oriented cloud transformation. This research will guide the heads of infrastructure and IT operations through this fast-moving domain. Insights at a Glance Issue Impact Implications Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Dennis Smith
Premium Research Mar 2026
... CISOs are increasingly tasked with finding ways to secure the use of AI, with their scope sometimes expanding to include broad AI governance and responsible use. Leaders must navigate these challenges while responding to requests to reduce staffing/spending, avoiding taking on responsibilities outside ...

Analyst(s):   Alex Michaels   |   Josh Murphy
Complimentary Research December 16 2025
... Only 21% of brand leaders believe that the brand metrics they track lead to actionable insights. The global market for brand health tracking is growing. However, despite growth in the market, CMOs struggle to identify the right vendor and appropriate metrics to measure brand health success. Use the ...
Article July 20 2026
... AI Value in I&O: How Rewards and Gamification Close the Perception Gap Most I&O leaders report AI success but struggle to demonstrate value. Here’s how to bridge the gap. July 16, 2026 Why AI value perceptions threaten I&O innovation Despite strong results from AI investments, heads of infrastructure ...
... manufacturing industry How will existing business models be disrupted by new technologies How can businesses adjust to position themselves for success in a changing market How can manufacturers and transportation companies become more resilient Manufacturing and Transportation Industry Technology Management ...
Research Jun 2025
... client? The most successful CMOs are market shapers known for their innovation and positioning capabilities. These CMOs display market designer skills such as driving innovation strategy, product direction, and go-to-market strategy. Use this research to build the market designer skills you need. Overview ...

Analyst(s):   Chris Ross
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