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... 2019 Gartner Debunks Five Artificial Intelligence Misconceptions Analysts to Discuss AI Use Cases and Best Practices at Gartner Data & Analytics Summit, March 4-6, 2019 in London, U.K. IT and business leaders are often confused about what artificial intelligence (AI) can do for their organizations and ...
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Research Mar 2024
... use cases for API gateways are diverging, while core functionality is becoming commoditized. Software engineering leaders should use this Market Guide to identify different types of API gateways and the solutions they support. Overview Market Definition Market Description Market Direction Market Analysis ...

Analyst(s):   Paul Dumas   |   Nicholas Carter   |   Wei Jin   |   John Santoro
Research Jul 2026
... client? Governance is a mission-critical priority — 66% of D&A leaders are responsible for governance, quality, standards, and assets. As organizations scale AI, current approaches are insufficient. Effective governance requires modern practices, skills, and technologies across data, analytics, and AI. Why ...

Analyst(s):   Sumit Agarwal   |   Soyeb Barot   |   Afraz Jaffri   |   Roxane Edjlali   |   Lydia Ferguson   |   Sally Parker   |   Rita Sallam   |   Alan D. Duncan
Research Sep 2026
... Agentic customer service platforms are emerging as a new category that enables governed, autonomous service execution. Customer service and support technology leaders should use this research to assess the implications for future CRM CEC and CCaaS investments and prepare for outcome-driven service operations ...

Analyst(s):   Pri Rathnayake
Research Jul 2024
... responsible for identity data that is both centralized and federated, but now need to prepare for the democratization of identity data through decentralization. This Market Guide describes key developments and identifies representative vendors. Overview Strategic Planning Assumption Market Definition ...

Analyst(s):   Akif Khan   |   Michael Kelley
Premium Research Aug 2024
... streamline data delivery. This market guide will help data and analytics leaders rationalize this emerging and evolving market to identify a suitable tool for their specific requirements. Overview Strategic Planning Assumption Market Definition Market Description Market Direction Market Analysis Representative ...

Analyst(s):   Robert Thanaraj   |   Michael Simone   |   Sharat Menon
Research Mar 2024
... of the marketplace for edge computing solutions. I&O leaders can use this Market Guide to understand the variety of edge computing solutions and the direction of this evolving market. Overview Strategic Planning Assumptions Market Definition Market Description Market Direction Market Analysis Representative ...

Analyst(s):   Eric Goodness   |   Thomas Bittman   |   Tony Harvey   |   Scot Kim   |   Mohini Dukes   |   Tim Zimmerman   |   Sandeep Unni   |   Jeffrey Hewitt   |   Sylvain Fabre
Research November 18 2021
... Market Guide for Adaptive Project Management and Reporting Establish and adopt adaptive approaches to project and work management to support continuous delivery. Analyst(s): Daniel Stang, Anthony Henderson The PPM market is evolving to support expanding technology needs of enterprises engaged in digital ...
Research Mar 2024
... client? Just stopping by? Software resellers are a fundamental channel for the licensing and procurement of software and cloud solutions. Sourcing, procurement and vendor management leaders should use this guide to evaluate market trends and advance procurement across the breadth of their software and ...

Analyst(s):   Christine Tenneson   |   Stephen White   |   Dawn Singer
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