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Research Jul 2026
... t lead with outdated technology operating models. To stay ahead, they must design for adaptability by aligning IT and business, embedding accountability and enabling speed. Operating models must evolve fast to support AI, agility, and enterprise change. Why This Matters Blind Spots What’s Around the Corner ...

Analyst(s):   George Swale   |   Stewart Buchanan   |   Sarah Watt   |   Brandon Germer
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Research Jul 2026
... providers strive to improve customer experience and monetization, the potential of agentic AI to impact these business goals is gaining hype. CSP CIOs can use this Hype Cycle to assess key technologies and processes for evolving CX and monetization. Analysis Definition: Why This Is Important Business Impact ...

Analyst(s):   Kameron Chao   |   Pulkit Pandey   |   Susan Welsh
Research Jun 2026
... Access Insights Already a Gartner client? CSP network infrastructures are shifting to AI-native models that deliver data-driven operations and services, real-time intelligence, proactive actions, and automation. CSP CIOs need to prioritize capabilities enabling secure, reliable and efficient service ...

Analyst(s):   Kosei Takiishi   |   Enrique Hernandez-Valencia
Research Jun 2026
... Access Insights Already a Gartner client? Over the next 12 months, the healthcare and life sciences industry will accelerate maturity in all facets of AI deployment and other innovations. CIOs can use this research to inform critical strategic and investment decisions that will advance mission-critical ...

Analyst(s):   Allison Dennis   |   Laura Craft
Research May 2026
... intelligence platforms unify process mining, modeling, and monitoring to help enterprises visualize, analyze, and automate processes. As AI scales, organizations can leverage these tools to provide the operational context needed to plan and prioritize the best areas to deploy AI agents. Market Definition ...

Analyst(s):   David Sugden   |   Marc Kerremans   |   Tushar Srivastava
Research Mar 2026
... protection platforms that discover assets and how they connect in production or mission-critical environments (such as OT, ICS, IoT and robotics) have become key CPS security tools. This Magic Quadrant helps cybersecurity leaders identify the right vendors to support their CPS security efforts. Market Definition ...

Analyst(s):   Ruggero Contu   |   Katell Thielemann   |   Sumit Rajput   |   Wam Voster
Research Apr 2020
... education, a market is emerging for online proctoring services. This Market Guide will help CIOs navigate the dynamics of this market and make the right choices for their institutions as they continue to innovate within their learning environments. Overview Market Definition Market Description Market Direction ...

Analyst(s):   Glenda Morgan
... Enterprises Look to Service Providers to Help Deploy AI Technologies Smart machines will enter mainstream adoption by 2021, with 30 percent adoption by large companies, according to Gartner, Inc. Technologies including cognitive computing, artificial intelligence (AI), intelligent automation, machine learning  ...
Research Jul 2017
... education, a market is emerging for online proctoring services. This Market Guide will help CIOs navigate the dynamics of this market and make the right choices for their institutions as they continue to innovate within their learning environments. Market Definition Market Description Market Direction ...

Analyst(s):   Glenda Morgan
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