Research
Oct 2026
... continued evolution of Salesforce’s AI strategy. Salesforce is positioning the agentic enterprise as a central element of its platform direction, while introducing new considerations for customers related to cost, possible vendor lock-in, capability maturity and governance. CIOs must evaluate closely the ...
Analyst(s):
Saikat Ray
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Julian Poulter
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Adam Briggs
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Steve Rietberg
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Tad Travis
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Dan Gottlieb
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Jo Liversidge
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Adnan Zijadic
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Nadine LeBlanc
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Hannah Decker
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Gene Alvarez