... Field service management solutions offer significant benefits, but deployments are too resource-intensive to be repeated. This research provides CIOs with a framework to shortlist field service vendors that optimize investments and align with digital strategies, thereby minimizing the risk of overlo ...
Analyst(s): Jim Robinson
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... in an AI-native workplace and transitioning GenAI and agentic AI from pilot to widespread deployments. Find the event that works best for you. AI skills and insights you’ll walk away with: 01 How to enable and govern employees use of AI as it gets embedded in collaboration and knowledge platforms 02 How ...
... on emerging trends Generative AI technologies are emerging rapidly and promise substantial value. Like broader AI, GenAI permeates the entire technology stack and most industry verticals. Technology leaders can use this high-level guide and accompanying Emerging Market Quadrants to explore the vendor ...
... regulatory squeeze is coming for frontier AI. And with rogue agents in China joining swarms of others worldwide, it’s time that CIOs reevaluated their relationship with frontier providers and treated them as high-risk vendors instead of innovation partners. 14 October 2026 Gartner Recommended Reading ...
Analyst(s): Arun Chandrasekaran | Frank Ridder | Gaurav Gupta | Gary Olliffe | Whit Andrews | Mark O'Neill | Errol Rasit
... IT Executive Conference in Dubai in October 2026. We understand this may be disappointing, but the safety and security of our clients and associates remains our top priority. We look forward to welcoming you back to our conferences soon. Stay tuned for new updates. ...
... operational health in outcomes that matter to their stakeholders. This guide defines 12 I&O outcome-driven metrics, with precise scope, calculations, implementation guidance, worked examples and FAQs for each. When to Use Directions for Use Contributors Gartner Recommended Reading Gartner Insights Abstract ...
Analyst(s): Ron Blair | Sanchi Bhat | Aparna Bhaumik
... Access Insights Already a Gartner client? Gartner estimates global IT spending in the power and utilities market to increase by 10.6% in 2026 to reach over $285.3 billion, up from $254 billion in 2025. Spending is forecast to see a constant currency five-year CAGR of 9.8%, reaching an estimated $379.9 ...
... Gartner client? AI agent sprawl is rapidly becoming the biggest challenge for CIOs. Tech service leaders who deliver robust AI agent management platforms (AMPs) will help clients contain this sprawl and stake their claim to AI’s most valuable real estate: the central hub where governance, performance, ...
Analyst(s): Tom Coshow | Scott Frederick | Jim Hare
... clarity. One root cause is a disconnect between the teams responsible for generating intelligence. “Disparate teams — customer insights, market research and marketing analytics — prevent CMOs from leveraging all data sources and AI's powerful ability to synthesize information into effective and actionable ...