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Premium Research Apr 2025
... health data management platform is an essential foundation for intelligent health. An HDMP should include critical foundational capabilities, such as FHIR support, and emerging differentiators, such as AI and graph technologies. This research helps CIOs understand and evaluate the market. Overview Introduction ...

Analyst(s):   Laura Craft
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Article August 20 2026
... The AI Seasons Are Changing. Is Your Strategy? AI seasons are changing — leaders must prepare for what comes after AI spring. August 20, 2026 Understanding the four AI seasons helps leaders pressure-test strategies The future of AI is no longer a question of whether innovation will continue. The bigger ...
Research May 2022
... Access Insights Already a Gartner client? The CPaaS market grew by 39.6% in 2021, reaching $8.98 billion up from $6.43 billion in 2020. This fast growth is attributed to the emerging and expanding enterprise demand for digital engagement, which now includes rich conversations and video. Table of Contents ...

Analyst(s):   Varsha Mehta   |   Fabrizio Biscotti   |   Harshita Chibber   |   Daniel O'Connell   |   Lisa Unden-Farboud
Research Oct 2025
... Access Research Already a Gartner client? Platform engineering adoption involves a wide variety of stakeholders and can be highly disruptive: if mishandled, adoption can create more problems than it solves. CIOs can use this note to understand how to get platform engineering right, from start to scale. ...

Analyst(s):   Jamie Heyes   |   Nathanael Callan
Premium Research Jun 2025
... Supply chain orchestration platforms power the transition of supply chain management from the back office to confronting and navigating business uncertainties. To enable this transition, these platforms use enterprise data enriched with network insights to prescribe and execute decisions in a governed ...

Analyst(s):   Balaji Abbabatulla   |   Christian Titze
... Gartner resources How Leading Finance Organizations Achieve AI Success The New Operating Model for Autonomous Finance The CFO's Guide to Human Leadership in a Digital Era Mission-critical priority Implement technologies like artificial intelligence (AI) and robotics process automation (RPA) to accelerate finance's ...
Research Jul 2026
... Access Insights Already a Gartner client? This note covers the top emerging challenges for CSOs in Q3 2026. CSOs can use this research to understand how to address the issues that are challenging their peers. Analysis Research Highlights Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   George Tobias   |   Betsy Gregory-Hosler   |   Robert Blaisdell
Premium Research Sep 2026
... Reimagining only at a process or task level will result in incremental gains from AI investments. To tap into transformative opportunities, CIOs must use business capabilities as a stable, strategic guide for focused, deep AI reimagination. Insights at a Glance Contributors Gartner Recommended Reading Gartner ...

Analyst(s):   Alicia Mullery   |   Eyad Tachwali   |   Jonathan Kutner   |   Kelsie Marian   |   Janelle Hill   |   Alexander Hoeppe   |   Frances Karamouzis   |   Kabeh Vaziri   |   Hung LeHong
Premium Research Aug 2026
... Changing rating scales rarely fixes poor performance management. This tool guides talent management leaders to diagnose root causes, select best-fit rating scales tailored to their organization’s needs and implement best practices for effective calibration, bias mitigation and manager communication. When ...

Analyst(s):   Grace Lee
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