... Access Insights Already a Gartner client? M365 Copilot is the enterprise assistant of choice for many, but wide-scale adoption and value realization is not guaranteed. The 2026 Gartner M365 Copilot survey provides key insight into the utility and value of M365 Copilot and agents and provides IT leaders ...
Analyst(s): Max Goss | Sebastian Kempf | Olga Martí | Leonard Marshall | Craig Roth
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... The IT shared services model continues to grow and offer great value to enterprises. This guide helps CIOs build a case for setting IT shared services by identifying suitable IT services for migration and the associated cost and change management requirements. Overview Steps Gartner Recommended Reading ...
... automation requires practitioners to embrace new approaches in order to ensure consistency and governance. This research will help infrastructure platform engineers to implement effective automation pipelines for infrastructure as code automation. Overview Problem Statement The Gartner Approach The Guidance ...
... capture clicks but increasingly miss where demand is forming. September 1, 2026AI is changing where customer demand forms Marketing leaders have spent years using traffic, clicks and attribution data as proxies for customer demand. But AI-powered answer engines are changing how customers discover, evaluate ...
... Access Research Already a Gartner client? Fragmented data and inflexible processes prevent effective IT sourcing, procurement, and vendor management decision-making. Leaders should adopt a decision-centric model with real-time data and collaborative, dynamic processes that empower decision makers and ...
... This profile examines the performance metrics for Dell Technologies as reported by GRB members in the 2026 Supplier Performance Review (SPR) survey. Summary of Results Gartner Insights Abstract ...
... Despite uncertainty and delay in investments, M&NR firms still see technology as a key enabler for operational efficiency, focusing on modernization of core systems, cloud migration and digital supply chains. The 2025 IT spend is expected to reach $584 billion, a moderate growth of 6.6% over 2024 spending ...
Analyst(s): Arjun Boparai | Marc Halpern | Inna Agamirzian
... Gartner forecasts that global healthcare and life sciences enterprise IT spending will grow by 8.7% in 2025, reaching $309.1 billion. HCLS leaders are increasing expenditure on software and services, with annual expected constant currency growth rates of 12.6% and 7.7%, respectively. Overview Table of ...
Analyst(s): Jonathan Rivera | Inna Agamirzian | Roger Benn
... Total enterprise IT spending in the CMS market is forecast to reach $753.5 billion in 2025 in U.S. dollars, up from $612.4 billion in 2024. Spending is expected to see a constant currency five-year CAGR of 12.6% to exceed an estimated $1.1 trillion in U.S. dollars by 2029. Overview Table of Contents ...
Analyst(s): Gregor Petri | Peter Kjeldsen | Inna Agamirzian