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Research July 05 2018
... 2018 Social Platforms & Influencers 2018 For brands, the use of social media boils down to three main objectives: Creating awareness, driving transactions and providing customer service. Across the social media landscape, Gartner benchmarked the performance of brands and identified key ways for brands to ...
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Premium Research Feb 2025
... The increasing focus on governance practices and oversight requirements will drive corporate governance trends in 2025. General counsel can facilitate discussions with the board and senior leaders to ensure the organization is rising to the challenge and adopting crucial governance frameworks. Overview ...

Analyst(s):   Alissa Lugo
Premium Research Feb 2020
... analytics and artificial intelligence. To meet these expectations, D&A leaders need to rewire their organizational culture for an AI-infused future — starting now! Opportunities and Challenges What You Need to Know Insight from the Analyst Rewire Your Organizations’ Culture for an AI-Augmented Future ...

Analyst(s):   Andrew White
Premium Research Jun 2025
... Development UI Integration Self-Healing RPA Administration AI Features Governance and SDLC Cloud Features DR and High Availability Security and Compliance Platform Ecosystem Unattended Automation Attended Automation Administration and Governance AI-Augmented Automation Inclusion Criteria Gartner Recommended ...

Analyst(s):   Saikat Ray   |   Melanie Alexander   |   Sachin Joshi   |   Arthur Villa
Research Oct 2025
... Design and Development Enterprise Connectivity Orchestration Agentic AI Platform Operations and Governance Security Predictive AI, Classification Analytics Case Management Enterprise Task and Process Automation Agentic Workflows Governance Inclusion and Exclusion Criteria Gartner Recommended Reading Critical ...

Analyst(s):   Tushar Srivastava   |   Marc Kerremans   |   Sachin Joshi   |   Arthur Villa   |   Saikat Ray   |   Cathy Tornbohm
Research Jan 2021
... IMImobile, a provider covered in our communications platform as a service Market Guide, in the first quarter of 2021 in order to enhance its collaboration offerings. Customers, including service provider CIOs, of IMImobile and Cisco alike should prepare for potential changes. Overview Analysis Impacts and ...

Analyst(s):   Daniel O'Connell   |   Brian Doherty
Premium Research May 2025
... Gartner forecasts that global healthcare and life sciences enterprise IT spending will grow by 8.7% in 2025, reaching $309.1 billion. HCLS leaders are increasing expenditure on software and services, with annual expected constant currency growth rates of 12.6% and 7.7%, respectively. Overview Table of ...

Analyst(s):   Jonathan Rivera   |   Inna Agamirzian   |   Roger Benn
Premium Research Aug 2025
... Total enterprise IT spending in the CMS market is forecast to reach $753.5 billion in 2025 in U.S. dollars, up from $612.4 billion in 2024. Spending is expected to see a constant currency five-year CAGR of 12.6% to exceed an estimated $1.1 trillion in U.S. dollars by 2029. Overview Table of Contents ...

Analyst(s):   Gregor Petri   |   Peter Kjeldsen   |   Inna Agamirzian
Premium Research Aug 2025
... Gartner forecasts that global healthcare and life sciences enterprise IT spending will grow by 7.3% in 2025, reaching $311 billion. HCLS leaders are increasing expenditure on software and services, with annual expected constant currency growth rates of 9.8% and 6.1%, respectively. Overview Table of Co ...

Analyst(s):   Inna Agamirzian   |   Roger Benn   |   Jonathan Rivera
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