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Premium Research Apr 2025
... Supply chain planning leaders can use this tool to launch a foundational S&OP program, or validate and improve an existing one. When to Use Directions for Use Gartner Recommended Reading Gartner Research ...

Analyst(s):   Mario Almanza Turrado   |   Nikita Khandelwal   |   Sarah Gilchrist
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Premium Research Mar 2024
... Service providers with generative AI (GenAI) offerings are critical in helping enterprises deploy GenAI to maximize its value to the business. IT leaders can use this tool to identify vendors with GenAI implementation and development, knowledge engineering, conversational AI and related services. Gartner ...

Analyst(s):   Radu Miclaus   |   Ben Fieselmann   |   Christopher Marshall
Webinar April 18 2023
Tech CEOs, find out how you can turn uncertainty into action and action into results to lead through changes, and equip them to continue in your growth journey.
Webinar May 26 2023
Tech CEOs, find out how you can turn uncertainty into action and action into results to lead through changes, and equip them to continue in your growth journey.
Client Story July 23 2026
... goals, KKH partnered with Gartner for analyst advisory support, leveraging research and proven frameworks to guide a smooth system migration and optimize vendor selection for long-term success. Mission-critical priority Wolfgang Matz, CEO at KKH Kaufmännische Krankenkasse, sought support from Gartner ...
Premium Research Mar 2026
... emerging trends On 31 March 2026, Salesforce announced advancements to Slackbot that pivot Slack into an AI workhub for operational collaboration. However, Slackbot is a feature of Slack and is heavily dependent on Agentforce, making it less competitive compared to popular enterprise AI assistants. Overview ...

Analyst(s):   Joe Mariano   |   Simon Whight   |   Jason Wong   |   Mike Gotta
Premium Research Apr 2026
... areas to cover and how their peers are approaching them. This research provides CAEs with insight into the top cybersecurity and IT audit risk areas for 2026. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Les Beldo
Premium Research Feb 2026
... CSS leaders’ 2026 perennial priorities include improving customer support experiences, efficiency and growth. The best leaders are deploying new AI-enabled operating models focused on intelligent automation, enhanced knowledge management and redefined human agent roles for greater impact. Insights at ...

Analyst(s):   Suzanne White
Client Story September 29 2021
... toolkits to help positioning in new markets and support to develop a global expansion strategy. Mission-critical priority Arcstone needed to develop go-to-market and positioning for new markets with: Messaging and positioning — including key terms that end users are searching for and language that resonates ...
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