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Premium Research May 2024
... to understand supply chain’s role in enterprisewide customer experience initiatives and to take appropriate action. Use this customer experience governance model to clarify supply chain’s roles and responsibilities. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Beth Coppinger   |   Michael Dominy
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Research Mar 2026
... stock market overreactions across AI-vulnerable sectors have destroyed over $1 trillion in market value. Gartner anticipates continued market volatility responding to perceived or actual threats to AI’s growth. Gartner scenario planning separates signal from noise to help implement a resilient AI strategy ...

Analyst(s):   Christine Adams   |   Will Sommer   |   Peter Havart-Simkin   |   Raymond Paquet
Premium Research May 2026
... shifting HR business partner labor market from 2023 through 2025 challenged CHROs’ ability to make principled hiring decisions. Accounting for ongoing market trends is about more than cost management. It helps the HR team deliver against functional and enterprise-level AI transformation goals. Insights at ...

Analyst(s):   Alexander Kirss
Premium Research Feb 2024
... infrastructure costs and to adapt as business needs and costs evolve. Apply these predictive, responsive and product-specific measures to address financial governance for cloud resource management. Gartner Research ...

Analyst(s):   Michael Gabbard
Premium Research Jan 2024
... Sales operations leaders aiming to leverage analytics for better performance face significant challenges. This research identifies key barriers to success and ways to overcome them. Use these insights to build consensus and direct resources to improve the effectiveness of your analytics. Overview Survey ...

Analyst(s):   Avi Krish Bedi
Premium Research Dec 2024
... centralize identity management to enhance security, ensure compliance and streamline access control across on-premises and cloud environments. This note guides security and risk management leaders to learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner Recommended Reading ...

Analyst(s):   Peer Contributors
Research Jun 2020
... CIOs should work with security and risk managers to create and follow a comprehensive and continuous approach for the controlled use of software as a service. Otherwise, they could fail to meet their business goals, and incur unnecessary losses or incidents. Gartner Insights Abstract ...

Analyst(s):   Jay Heiser
Premium Research Jan 2026
... AI has not generated the returns that CEOs and boards expect, but enterprises plan to ramp up investment and deploy more AI agents in 2026. This issue of the journal will help executive leaders understand and measure AI costs and value. Click the download link for the full issue. Gartner Insights Abstract ...

Analyst(s):   Richard Eames
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