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Research Jun 2026
... Access Insights Already a Gartner client? As technology spend expands beyond the IT budget, CIOs must lead a shift to enterprisewide economic governance. Embed cost and value into funding and design decisions up front to shape outcomes early and enable dynamic capital reallocation before losses occur ...

Analyst(s):   Jamie Heyes   |   Galliopi Demetriou   |   Akanksha Pandey   |   Bryan Hayes   |   Cesar Lozada
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Premium Research May 2026
... However, when optimized, domain name system, Dynamic Host Configuration Protocol, and IP address management serves as a core enabler for cloud adoption, automation and governance. This research provides infrastructure architects with guidance to optimize domain name system, Dynamic Host Configuration Protocol ...

Analyst(s):   Jorge Aragon
Research Jul 2026
... attempting to govern everything at once, leading D&A teams into a cycle of firefighting against low-value issues. Shifting to a value- and risk-weighted governance approach allows leaders to redirect resources to critical threats, save time and accelerate business outcomes. Insights at a Glance Strategic Planning ...

Analyst(s):   Lulu Wang   |   Melody Chien
Premium Research Aug 2024
... Verizon built a central GenAI COE and platform team to help distributed product teams maximize value from GenAI. This case study will help CIOs learn from Verizon’s platform strategy to enable and scale distributed GenAI experiments in a secure and cost-effective manner. Case Overview Gartner Recommended ...

Analyst(s):   Alicia Mullery   |   Raf Gelders   |   Sneha Ayyar
Premium Research May 2025
... Industry cloud platforms are reshaping life science technology strategy, providing numerous benefits such as solution integration, automation and data interoperability with other systems. CIOs should use this research to help make the benefit case for industry cloud platform adoption. Overview Strategic ...

Analyst(s):   Jeff Smith
Premium Research Jul 2023
... Digital commerce platforms include product catalog functionality as part of their core offering. Commerce platforms do not offer key capabilities found in product information management solutions. Application leaders should assess their need for a PIM with the guidance and definitions herein. More Detail ...

Analyst(s):   Helen Grimster   |   Jason Daigler
Research Sep 2017
... Customer Service Journey to Offer Personalized Live Chat for Your Website and Mobile Apps Create a Comprehensive Knowledge Base to Provide Consistent Responses and Multiple Simultaneous Chats Incorporate Advanced Analytics, Artificial Intelligence and Natural-Language Processing Into Your Solution Organize ...

Analyst(s):   Guneet Bharaj   |   Brian Manusama
... and AI ambitions and deliver new vectors of sustained value. Explore the latest in agentic AI, GenAI, governance and data architecture at Gartner Data & Analytics Summit. Join analyst-led sessions, hands-on workshops and connect with industry leaders to gain the strategies and skills needed for impactful ...
Premium Research Mar 2026
... This research presents at-a-glance views of vendors and their offerings in the cloud DBMS market using heat grid graphics that D&A leaders can use for selecting vendors and ensuring the right fit for database application requirements. Insights at a Glance Issue Impact More Detail Gartner Recommended ...

Analyst(s):   Robin Schumacher
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