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Announcement May 05 2026
... increase with the growing adoption of AI agents. Gartner forecasts AI agent software spending will reach $206.5 billion in 2026 and $376.3 billion in 2027. This is up from $86.4 billion in 2025. Because autonomy will increase for both machines and people, and the need for people will go up, not down, Gartner ...
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Research Sep 2022
... U.S. dollars in 2022, to reach $42.24 billion in constant U.S. dollars. By 2026, the market is expected to reach $61.79 billion in constant U.S. dollars, growing at a compound annual growth rate of 10.28% between 2021 and 2026. Table of Contents List of Tables Overview Gartner Recommended Reading Gartner ...

Analyst(s):   Shailendra Upadhyay   |   Laurie Wurster   |   Colin Fletcher
Research Aug 2025
... Access Research Already a Gartner client? This research outlines a five-step framework for effectively communicating IT’s business value, with supporting resources for each stage to guide CIOs in implementing business value of IT strategies. Overview Why This Matters Analysis Next Steps Gartner Recommended ...

Analyst(s):   Bryan Hayes   |   Robert Naegle   |   Galliopi Demetriou   |   James Anderson   |   Cesar Lozada
Premium Research May 2025
... Cloud ERP for product-centric enterprises enhances operations by integrating supply chain, manufacturing and financial processes for improved efficiency. This note guides enterprise resource planning leaders to learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner Recommended ...

Analyst(s):   Peer Contributors
Premium Research Oct 2025
... Organizations striving to balance employee productivity, streamline support and optimize costs can opt for ODWS for effective management. This note guides IT sourcing leaders to learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview Peer Lessons Learned Gartner ...

Analyst(s):   Peer Community Contributor
Premium Research Feb 2024
... Software engineering leaders should kickstart platform engineering by defining their vision for platform engineering, understanding unique platform team composition needs and clarifying the skills and behaviors of effective platform team members. Session Description Learning Objectives Gartner Recommended ...

Analyst(s):   Annie Hodgkins   |   Fatima Ahmed
... executives and their teams. Ms. Steen helps them make critical decisions on strategic talent management issues leveraging benchmarking, best practices, market trends and insights. She acts as a thought partner, facilitating conversations and driving HR professionals to informed and productive outcomes. Ms ...
Research Sep 2026
... service providers are seeking AI-enabled solutions for real-time, autonomous customer engagement and revenue growth. This report showcases the use cases and critical capabilities of CSP AI-enabled marketing and sales solutions and evaluates the current standing of market offerings. Overview What You Need ...

Analyst(s):   Pulkit Pandey   |   Khurram Shahzad
Tools June 04 2025
... walk-through call with a Gartner analyst to determine next steps for your organization. Leverage fact-based prioritization guidance based on comparison between organizational maturity and importance. Explore your results on the Gartner Assessment Platform to compare custom segments of your data (e.g., by business ...
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