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Premium Research Jun 2025
... Creating and communicating effective succession plans for critical roles is critical to the success of an organization. This research offers CHROs a template for reporting succession planning updates and next steps to the board. When to Use Directions for Use Gartner Recommended Reading Gartner Research ...

Analyst(s):   Human Resources Research Team
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Premium Research Aug 2025
... Aligning PMO strategy with executive leadership’s business priorities is critical to organizational success. New program and portfolio management leaders responsible for leading a PMO can use these insights to engage with critical stakeholders to understand the enterprise’s priorities for the PMO. Action ...

Analyst(s):   Jennifer Jackson   |   Lars Mieritz   |   Woojin Choi   |   Deeksha Agnihotri
Research January 27 2026
... stakeholders throughout the pilot. Step 3. Address data quality issues. Step 4. Develop a structured change management approach. Step 5. Form a core project team. Support to plan for supply chain digital transformation Digital is a key priority for most supply chain leaders, but most struggle to develop digital ...
Research Feb 2026
... くの混乱が見られる。本リサーチでは、今企業が認識しておくべきAIエージェントのセキュリティについての展望と推奨事項について述べる。 要約 戦略的プランニングの仮説事項 分析 Gartnerによる過去の仮説 推奨リサーチ 備考1:AIエージェントの悪用 備考2:AIエージェントのセキュリティ脅威 備考3:AIエージェントのセキュリティ・リスク・フレームワーク Gartner Insights Abstract ...

Analyst(s):   Kaoru Yano
Webinar On-Demand
... Hugging Face, and Anthropic made headlines while exposing critical lessons for cybersecurity leaders. These events demonstrate that strong cybersecurity fundamentals are the best preparation for future attacks. However, organizations experimenting with AI agents and unguarded frontier AI models—such as Anthropic ...

Analyst(s):   John Watts   |   Dennis Xu
... tools focus on mission-critical priorities (MCPs) — the imperatives that drive results for your business and stakeholders. We focus on the highest impact priorities for CIOs — from unlocking value with AI to optimizing costs and leading change — and decisions that drive impact. With step-by-step guidance ...
Premium Research Feb 2026
... over 30 years. To prepare, IT leaders must move beyond a generic one-size-fits-all strategy to a strategic portfolio approach that profiles users and matches them with appropriate AI capability tiers. This shift is critical to combatting vendor licensing structures that prioritize universal overlicensing ...

Analyst(s):   Jason Wong   |   Michael Silver   |   Joe Mariano   |   Nikos Drakos
Research Jan 2026
... Access Insights Already a Gartner client? Effective end-to-end management of product experiences is a critical but challenging requirement for digital commerce businesses. Marketers and product experts should leverage product experience management in service of optimizing product content, growing revenue ...

Analyst(s):   Jason Daigler
Premium Research Apr 2020
... COVID-19 is challenging organizations to keep customer service operations running while meeting needs for employee isolation. Application leaders for customer service technology should use these best practices for implementing work-at-home initiatives during times of uncertainty. Gartner Insights Abstract ...

Analyst(s):   Steve Blood   |   Olive Huang
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