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Research Oct 2025
... underperforming as assurance demands surge and staff skills fall behind. This research collection helps CAEs shape a focused talent strategy, strengthen critical capabilities, and foster a high-performing audit team. Analysis Research Highlights Gartner Recommended Reading Gartner Research ...

Analyst(s):   Audit Research Team
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Research Dec 2025
... Access Insights Already a Gartner client? Big enterprise changes require fact-based decisions regarding IT investments and costs. A critical evaluation of IT capabilities — past, present and future — is the cornerstone of delivering business value. Key Findings Overview What It Is Gartner Recommended ...

Analyst(s):   Pankaj Mehta   |   Prachi Tyagi   |   Eric Stegman   |   Aditi Sharma   |   Jamie Guevara
Research January 23 2026
... such interactions are not likely to end with customers more satisfied than they are with short interactions. Download this research to: Identify improvements that will facilitate greater digital self-service Prioritize new self-service capabilities in critical customer journeys Refine self-service capabilities ...
Research January 29 2026
... operating model is where organizations are most likely to fail. Arming the organization with the five steps to architect the enterprise operating model, including a clear process to design and execute it, is critical to the success of any business model initiation and change. Complete the form to get your ...
Research Mar 2026
... client? Cyber-physical systems protection platforms that discover assets and how they connect in production or mission-critical environments (such as OT, ICS, IoT and robotics) have become key CPS security tools. This Magic Quadrant helps cybersecurity leaders identify the right vendors to support their CPS ...

Analyst(s):   Ruggero Contu   |   Katell Thielemann   |   Sumit Rajput   |   Wam Voster
Research Feb 2026
... revolution is mission-critical for companies, but rapid AI adoption is currently challenged by levels of employee fear and uncertainty that surpass all recent levels of change stress. Enterprise AI transformation will stall wherever communications does not help executive leaders consistently articulate ...

Analyst(s):   Patryck Allen
Webinar On-Demand
... walk away from this session with answers to your vital questions and recommended actions to help you address your mission-critical priorities. •Assess your current martech stack and team skillsets to identify readiness and gaps for agentic AI integration •Identify critical use cases to incorporate agentic ...

Analyst(s):   David Yockelson   |   Amy Jenkins
... they secured suppliers, choose the right strategies, and continue to make informed technology decisions. Mission-critical priority Luigi Vassallo, Director of Technological Innovation and Processes of Sara Assicurazioni, sought support from Gartner to identify the right suppliers to ensure optimal performance ...
... of Gartner to better cater to its end users and rapidly grow its technology. Mission-critical priority Tom Scheefhals, Chief Information Officer, Province of Antwerp, sought support from Gartner to identify and eliminate the gap in its IT department to better cater to the needs of its end users and stay ...
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