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Research Sep 2017
... Learn how to properly cost IT business services by implementing a standard (not an actual) cost system Step 3: Schedule meetings with representatives from each of the major functions/departments that consume the services provided by IT Step 4: Use the demand-side scorecard to drive behavior toward optimizing ...

Analyst(s):   Debra Curtis   |   Jim McGittigan   |   Michael Smith
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... and optimize technology investments. Mission-critical priority Rejin Surendran, Global CIO at Wipro Enterprises, sought support from Gartner to evaluate IT service management platforms. They needed to map their maturity level, align technology choices with cost criteria, and develop a strategic roadmap ...
... product strategy and roadmap. Druid AI worked with Gartner to accelerate execution by leveraging actionable insights, peer community knowledge, and AskGartner to streamline research and drive impactful enterprise workflow automation outcomes. Mission-critical priority Druid AI was seeking Gartner insights ...
... connect with peers, stay inspired, and build an effective data governance framework to deliver better solutions. Mission Critical Priority Build a data-driven culture and become a prevention-focused regulator led by science, data, evidence and intelligence to help ensure a healthy environment that supports ...
Article July 24 2026
... surface using visibility, observability and remediation Digital identities are multiplying, and attackers are targeting them with increasing sophistication. It’s critical that organizations achieve unified visibility across all identity and access management (IAM) systems and proactively remediate vulnerabilities ...
Conference August 3 - 4
... Conference Topics at a Glance Explore the topics that were covered at last year’s conference, informed by key cybersecurity challenges and emerging trends. AI in Cybersecurity Cybersecurity leaders play a critical role in AI. Explore how to govern the secure use of AI across your organization, integrate ...
Premium Research Apr 2025
... Executive support is critical for CIOs to drive enterprise growth. This research helps you identify your key stakeholders, refine your value propositions and build trust — enabling stronger collaboration and faster IT strategy execution. Action Name Gartner Research ...

Analyst(s):   Mary Mesaglio   |   Alicia Mullery   |   Tori Paulman   |   Kevin Smith   |   Kabeh Vaziri   |   Akanksha Pandey
Premium Research Jun 2025
... Economic headwinds have made cost reduction a critical priority again. Executive leaders need to steer clear of six common errors as they seek to improve their organization’s financial health and outperform competitors. Gartner Recommended Reading Gartner Research ...

Analyst(s):   Randeep Rathindran
Premium Research Sep 2025
... Procurement leaders must govern category management effectively to maximize ROI. This paper outlines three critical elements every governance framework should have to ensure category strategies deliver measurable business value. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Ryan Polk
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