... CEOs are facing a series of leadership tests amid significant market uncertainty. Our CEO survey highlights critical priorities and changes in CEOs’ thinking as they navigate market and government policy shifts at the start of 2025. Overview Contributors Gartner Recommended Reading Gartner Research ...
Analyst(s): Jennifer Carter | David Furlonger | Gabriela Vogel | Stephen Smith | Don Scheibenreif
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... descriptions, digital workplace employees often face confusion, task overlap and gaps in critical responsibilities. Heads of infrastructure and IT operations can use this job description library to define roles clearly, avoid inefficiencies and attract the right talent. Gartner Research ...
Analyst(s): Jaswant Kalay | Erin Pierre | Matt Cain | Tori Paulman | Tom Cipolla | Dan Wilson | Melissa Hilbert
... Customer service and support leaders often face pressure to quickly implement AI initiatives, which can lead to ineffective outcomes. This research focuses on four critical pillars for the success of AI projects in customer service. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...
... In today’s fast-changing, high-stakes business environment, a strong CHRO-CEO relationship built on trust is more critical than ever. CHROs can earn trust by aligning with CEOs’ priorities, communicating openly, demonstrating expertise and modeling collaboration. Gartner Recommended Reading Gartner Research ...
Analyst(s): Chief Human Resources Officer Research Team
... Access Research Already a Gartner client? This project management tool assists executive leaders in M&A integration to prioritize critical tasks. It groups tasks in functional worksheets and assigns them as preclose or postclose tasks, indicating when they should be completed. Gartner Research ...
... CHROs striving to create or redesign their strategic workforce planning (SWP) teams can use these insights to make three critical decisions that determine the structure of their SWP team: selecting the right operating model, defining clear ownership, and calibrating team size. Gartner Research ...
... When major disruptions or strategy shifts occur, executive leaders may need to redesign entire functions or business units within different geographies, structures or resource needs. This resource shares the critical steps CHROs must approve as executive teams plan and execute change. Gartner Research ...
... Supply planning is critical to balancing service, inventory and cost optimization objectives. This research defines a supply planning process that supply chain planning leaders should follow to enable the business to fulfill customer demand profitably. Overview Introduction Analysis Gartner Recommended ...
Analyst(s): Cristina Carvallo | Xiaoshun Sue Grant