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Premium Research May 2025
... CIOs are under immense pressure to both run IT efficiently and drive business value demonstrably. This research provides critical benchmarking data by industry sector, offering a powerful lens through which you can understand and compare your organization’s standing on key performance indicators. Analysis ...

Analyst(s):   Lauren Wheatley
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Premium Research Apr 2025
... Assets, automation and AI have become critical facets of a successful business process services offering, disrupting traditional commercial constructs. Tech services leaders need to reimagine these commercial constructs with a move toward success-based models. Overview Analysis Background and Context ...

Analyst(s):   Scott Frederick
Premium Research Jun 2025
... Supply chain leaders are struggling to attract and retain top talent amid shifting employee expectations. This research helps them build a compelling, supply-chain-specific employee value proposition to better compete for and retain critical talent. Overview Steps Review Your Performance Gartner Recommended ...

Analyst(s):   Anish Rai
Premium Research Jun 2025
... In the dynamic realm of skills-based talent management, skills assessments remain a debatable topic. Critical skills assessment requires a blend of technology and a proven framework. L&D leaders can use this research to effectively start assessing skills. Overview Introduction Analysis Gartner Recommended ...

Analyst(s):   Travis Wickesberg   |   Chantal Steen
Premium Research Jun 2025
... Obtaining buy-in from senior leaders is critical for implementing an L&D strategy. Learning and development leaders can use this customizable presentation as a template for communicating their strategy to key HR and business leaders. When to Use Directions for Use Gartner Recommended Reading Gartner ...

Analyst(s):   Lee-Anne Vallée   |   Rebecca Burton
Premium Research Jun 2025
... Amid economic uncertainty, tech CEOs are betting on productivity gains from GenAI to offset cuts in labor. However, experienced marketers are critical to making GenAI strategies operational. Cut the wrong marketing roles and you risk sabotaging your GenAI strategy. Overview Analysis Conclusion Gartner ...

Analyst(s):   David Kung
Premium Research Jun 2025
... As AI adoption scales, building a mature AI organization becomes critical. This guide helps AI leaders assess and evolve their org structure, talent and operating models, offering access to Gartner’s essential resources at each stage of the maturity journey. Analysis Research Highlights Gartner Recommended ...

Analyst(s):   Haritha Khandabattu
Premium Research Jun 2025
... In the age of AI, having full visibility into the CEO’s priorities is critical for the CIO’s ability to impact the business. This CIO Mind episode discusses why dynamic capacity and AI are vital to enterprise success this year and how to enable them. Gartner Research ...

Analyst(s):   Rob O'Donohue
Premium Research Jun 2025
... gathered by logistics is leveraged to make improvements within the distribution centers, resulting in improved customer experience. Case Overview Problem Critical Components Results Recommendations Gartner Research ...

Analyst(s):   Sam Berndt   |   Amadea Smith   |   David Gonzalez
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