... GenAI has entered critical workflows across banking in the last few years, but customer-facing implementations remain rare, often due to reputational and compliance risks. CIOs can learn how ABN AMRO is mitigating these risks using a GenAI customer assistance chatbot. Case Overview Gartner Recommended ...
Analyst(s): Uri Lerner
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... businesses. Executive leaders can internalize lessons from General Mills to improve operational responsiveness. Their iterative approach disaggregates business capabilities into small work phases, creating a flywheel effect to accelerate value realization. Case Overview Problem Critical Components Results ...
... CHROs focus on strengthening their organization’s leadership bench, conducting impactful talent reviews is critical to the success of the bench planning process. Read how HRBPs can help leaders and managers optimize the talent review process and contribute significantly to leadership bench strength. ...
... The criticality of database server and database instance monitoring is often overlooked, but it is key to managing application performance. As I&O shifts its focus to observability, renewing attention on database monitoring will augment observability tool capabilities and improve digital experiences. ...
... outcomes. This research leverages benchmarking data to offer insights into how organizations allocate IT resources, manage IT costs and invest in critical assets. Overview Data Insights Gartner Recommended Reading Gartner Research ...
... supply chain strategy with evolving CEO and C-suite priorities is crucial for enterprise success. CSCOs can use this research for strategic insights and industry trends, enhancing the supply chain’s role as a pivotal business enabler and delivering meaningful impact on critical priorities. Action Name ...
... organizations are failing to achieve returns on GenAI investments due largely to low AI literacy in the workforce. This video offers executives leaders three critical steps to address this challenge, including embedding employee upskilling in AI initiatives so they deliver target value. Gartner Recommended ...
... New heads of I&Omust reconcile critical stability with change needed for in-flight initiatives’ continuity. This includes identifying resource gaps early and taking decisive action. Use this research to understand the current state of I&O initiatives, their importance and your key stakeholders. Action ...
Analyst(s): Ron Blair | Roger Williams | Ryan Shows
... Heads of I&Omust prepare for skill shortages, digital demands, technical debt, emerging technology like AI and ever-increasing calls for faster service delivery. This research helps you advance I&O function performance through smart changes in two critical areas: team competencies and agility. Action ...
Analyst(s): Ron Blair | Ryan Shows | Roger Williams