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Research Jul 2024
... client? Industry cloud platforms enable industry-specific outcomes that address mission-critical priorities. This Hype Cycle examines the platforms’ composability capabilities that can help CIOs gain the adaptability they need to cope with accelerating industry disruptions and unique requirements. Strategic ...

Analyst(s):   Dennis Gaughan   |   Tarun Rohilla   |   Yefim Natis   |   Gregor Petri
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Premium Research Aug 2024
... Data, analytics and AI are recognized as critical components of business growth and digital transformation. Data and analytics leaders are inundated by responsibilities and attention-grabbing AI, and must navigate extreme hype to focus on AI readiness while delivering business value. Analysis Definition ...

Analyst(s):   Amy Bickel   |   Donna Medeiros   |   Michael Gabbard
Blog Post September 06 2019
... cherished mentor that I finally realized I had it all wrong. I was an internal talent blocker. It wasn’t until later in my career when I had the chance to work with other leaders that I realized I wasn’t the only one who struggled with being able to grow and then let talent go. With global unemployment ...
Blog Post May 14 2021
... view. More importantly, supply chain leaders are using old vendor risk policies with OEMs that have drastically changed their products and services to become digital. A static approach to security. As bad actors find new ways to attack these environments, too many take a static approach to security. Companies ...
Research Jul 2021
... Sustainability challenges and grid edge disruptions require a digital grid that provides operational resilience and supports new digital business models. This Hype Cycle provides utility CIOs insight into critical technologies for digital grid transformation during the energy transition. Analysis Definition ...

Analyst(s):   Zarko Sumic
Insight August 25 2022
... Customer Service and Support Leader Digest for service leaders to have access to the latest nsights, advice and tools you need to address the mission-critical priorities. Improve digital and self-service effectiveness Customer service and support leaders are tasked with reducing contact volumes rapidly ...
Premium Research Jul 2024
... 2024 has been a critical year for digital workplace application leaders, as the focus on hybrid and remote work ebbs and the need for a strategic concentration on everyday AI rises. This Hype Cycle highlights the 36 most important developments impacting the future of digital workplace applications. ...

Analyst(s):   Jim Murphy   |   Matt Cain
Article November 20 2024
... To understand the use case, you must also grasp the business situation and clarify the value scenario — a series of questions about the common factors in a use case for that target audience. Give your buyers the confidence to act. Show them you understand the critical decision points in the buyer’s journey ...
Conference Highlight October 20 2025
... organizational identities to be agents of change. Key Takeaways “Avoid the extremes of disbelief and hype regarding AI. Walk the Golden Path of AI readiness and human readiness to find, capture, and sustain AI value.” “Enterprises need a dedicated AI leader.” “Evaluate AI readiness and find AI value by calculating ...
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